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Registering serials

Posted: Sat Feb 12, 2011 1:12 pm
by pyortr
I had to buy ROR again due to losing the old copy and the need to install on a new OS. I cannot overwrite the old serial on MyPage to play multiplayer. Any suggestions?

Posted: Sun Feb 13, 2011 2:21 pm
by pyortr
I tried to use the old serial with the new copy of ROR, but the system will not let me do that. I get a message that says I have to purchase ROR (which I just did, for the second time). Bottom line is I successfully looaded ROR but I cannot use it because the serial is different.

Posted: Sun Feb 13, 2011 7:54 pm
by IainMcNeil
Look at MyPage to find your serial numbers. Just log in to the homepage and you'll see it there. You need to use the original serial number.

Posted: Sun Feb 13, 2011 8:25 pm
by pyortr
Roger. Did that. It still does not let me use ROR. With that serial, FOG tells me I need to buy the program.

Posted: Mon Feb 14, 2011 11:51 am
by IainMcNeil
You need to make sure you install using the same set of serials as registered to your account. You never need to buy new ones - if you lose the files tell us and we'll issue new links to download.

You may have to install fog too if you used different serials.

Posted: Tue Feb 15, 2011 12:37 am
by pyortr
Okay; consider it a donation. I need a new link for ROR using the serial registered on My Page. Thanks much. I'm a big fan . . . :-)

Posted: Tue Feb 15, 2011 9:39 am
by IainMcNeil
Mail info@slitherine.co.uk with your order details and they'll sort you out with a download.