Slitherine

I changed some of my hardware, so I had to reinstall FOG. DL worked, but next I was unable to start the updater or connect to multiplayer. I red the forum, uninstalled FOG, one more DL - but then I had to read this:

Sorry,

Too many download attempts: 11. You were allowed to download only 10 times.

If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com.

well... I got extended DL Service, and I can´t find where it says "extended but ONLY 10 times"... help please.

YOUR ORDER AND BILLING INFORMATION
Order Number: 8815801xxx
Order Date: February 14, 2010

Product SKU: Field of Glory Game System for PC
Product Name: Field of Glory Game System for PC
Qty Ordered: 1
Amount: EUR29.99
Serial Number: 6362-4963-5303-xxxx


Product SKU: DR_EDS_PRODUCT
Product Name: Extended Download Service
Qty Ordered: 1
Amount: EUR2.99

This is one of the reasons we have moved away from DR. We now offer free extended downloads for ever. Please mail info@slitherine.co.uk with details of the game you want to download. You'll need to register your serial so we can issue you the links to download.