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Unable to download

Posted: Fri Aug 06, 2010 7:43 pm
by Jajusha
Well, long story short, i tried using a download manager with multiple connections do download my recently purchased Battlefield Academy. Net connection went down, and when it came back again, i was unable to finish the download or re-download from the browser with the error: "Too many download attempts".

So, here i am now, purchased game, got serial key and all, but unable to download the file :shock: Any way to work around this?

Posted: Fri Aug 06, 2010 9:30 pm
by IainMcNeil
Sorry you had problems. Please e-mail info@slitherine.co.uk with you order number and details of the problem and we'll sort it out.

Posted: Fri Aug 06, 2010 9:48 pm
by Jajusha
Sent the mail. Thanks for the swift reply. Hope it can be solved.

Posted: Fri Aug 06, 2010 10:22 pm
by IainMcNeil
I've passed it to support but it may be Monday before they see it unfortunately.

Posted: Fri Aug 06, 2010 11:35 pm
by Jajusha
Meh, well, better then nothing. Thanks for the effort.

Posted: Sat Aug 07, 2010 1:22 pm
by Jajusha
Problem is solved :) Thanks.