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No Beta Email

Posted: Thu Apr 08, 2010 1:14 pm
by Scottbot
Ian asked that anyone who did not receive the Beta email should post to this forum. Thought I'd start a thread for that.

I pre-ordered on March 9th, and did not receive the Beta email. Nothing in my spam filter either.

real name: Scott Kimball (in case you need that to check records or whatever)

email with: @comcast.net

Posted: Thu Apr 08, 2010 1:44 pm
by IainMcNeil
Can you also post who your mail is with e.g. @slitherine.co.uk. No need for the full address. Maybe there will be a patern in who is not receiving them.

No Beta E-mail

Posted: Thu Apr 08, 2010 2:59 pm
by john2412
I havent received a Beta e-mail either - my address is at dial.pipex.com and I pre ordered on March 10th

Where do you download from ?

thanks
John

Posted: Thu Apr 08, 2010 3:25 pm
by IainMcNeil
The link is in your mail with your serial number. Unless you can recieve the mail you wont be able to play the beta :(

Posted: Thu Apr 08, 2010 3:32 pm
by john2412
iainmcneil wrote:The link is in your mail with your serial number. Unless you can recieve the mail you wont be able to play the beta I'm not sure what to suggest at the moment. We'll have to look in to it once we have a few more examples of people that did not receive it and try and find a pattern
john2412 wrote: Maybe resend the e-mail that never got to me so I can beta test please ?
thanks John.
iainmcneil wrote: It is not that simple unfortunately - they are generated by the server so we dont have the contents of the mail to send. I'm afraid you'll need to wait until the next beta update and we'll see if you can receive that one.
But Iain you MUST be able to generate a new one if one hasnt got to its recipient through no fault of their own ? Having to wait for a new beta test is hardly fair to any customer who doesnt get the first e-mail - suppose it was the ACTUAL final version do we then have to wait until a patch is released - surely not ? Can Slitherine certify categorically that it was DEFINETELY sent to me - and if so then surely the original serial number must also be available ? If not then surely a new one can be issued as a new process ?

thanks
John

Posted: Thu Apr 08, 2010 11:12 pm
by mountie1974
I did not receive an email about the beta version ofSOA so I dug up my order confirmation email and followed the link "Where is my order" and the order was found.

Posted: Thu Apr 08, 2010 11:50 pm
by jcgator
I also pre-ordered on March 30. No email and nothing in junk folder. Checked my order status via Digital River and it was all ok.

email is @cfl.rr.com

Thanks

Posted: Fri Apr 09, 2010 1:32 am
by MesaDon
Have not received e-mail. No block of Slitherine E-mail. Checked to see if order confirmed with Digital River and it was confirmed on March 12, 2010. E-mail ends @aol.com

Posted: Fri Apr 09, 2010 12:07 pm
by sabreman1966mcs
No mail here either, my email ends @aol.com. I checked the order I placed on 15 March with DR and it has SoA on order.

Posted: Sat Apr 10, 2010 2:00 am
by MesaDon
Thanks .... Beta E-mail arrived and for what it's worth Beta works fine on my netbook.

Posted: Sat Apr 10, 2010 4:04 am
by keithmartinsmith
If you are using a net book try going to the video settings (right mouse on the screen) and use the advanced options to go to OpenGL and set the driver size as large. It helps on any PC using shared video RAM. Keith

Posted: Sat Apr 10, 2010 5:34 am
by MesaDon
keithmartinsmith wrote:If you are using a net book try going to the video settings (right mouse on the screen) and use the advanced options to go to OpenGL and set the driver size as large. It helps on any PC using shared video RAM. Keith
I think you misread me. The Beta works very well on a netbook, there is no problem at all. Just information for other netbook owners that may have shied away.

Posted: Sat Apr 10, 2010 6:17 am
by petergarnett
Nothing recieved by me - bookshopconwy@tiscali.co.uk

Posted: Sat Apr 10, 2010 2:08 pm
by mountie1974
Still nothing received by me

email: dbass8@cox.net

Posted: Sat Apr 10, 2010 4:51 pm
by MesaDon
Got the 1.2.0 after posting the missing e-mail in the forum but now how do I get the update 1.2.1. Have not received an e-mail on that one.
e-mail is @aol.com

Posted: Sun Apr 11, 2010 12:27 am
by Scottbot
still nothing for me. Ah well. I just hope I get the release email with my pre-order download link, when the time comes.

Posted: Sun Apr 11, 2010 2:52 am
by MesaDon
MesaDon wrote:Got the 1.2.0 after posting the missing e-mail in the forum but now how do I get the update 1.2.1. Have not received an e-mail on that one.
e-mail is @aol.com
Followed advice in another tread to change the link from 1.2.0 to 1.2.1 on the original beta e-mail and that wokred. Thank you mysterious stranger.