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reinstall problem

Posted: Thu Jan 28, 2010 11:24 am
by jonphilp
Hi,

When I installed the latest patch 1.03 the game stateted to crash. I have reinstalled but now get the following error message

NullPointerException
1.0.3 2009 12 22
{}
uiplayer.s.AncientsUI.InitComplete2 o uiplayer.s.AncientsUI
Delegate.IM Invoke
uiplayer.s.ThemeImp.Update o uiplayer.s.ThemeImp f8
uiplayer.htk.RefreshThread.Event Run o uiplayer.htk.RefreshThread

can you help


I am running XP on a Dell XPS M1710

thanks

Posted: Thu Jan 28, 2010 1:03 pm
by IainMcNeil
Can you tell us when exactly it crashes?

reinstall problem

Posted: Thu Jan 28, 2010 1:30 pm
by jonphilp
Hi ,

The error screen appears just after the slitherine logo ends

Posted: Thu Jan 28, 2010 2:12 pm
by IainMcNeil
Did it run on in 1.02?

Can you try downloading and reinstalling the patch.

reinstall

Posted: Thu Jan 28, 2010 2:31 pm
by jonphilp
Hi , tried 1.02 patch still same problem should i statrt from scratch again

Posted: Thu Jan 28, 2010 3:11 pm
by IainMcNeil
If you had it working at some point it looks like something has become corryupt. A reinstall from scratch might solve it.

reinstall

Posted: Thu Jan 28, 2010 4:15 pm
by jonphilp
I downloaded from original order. The same issue arises . I have not installed any patches .

NullPointerException
1.0.1 2009 11 17
{}
uiplayer.s.AncientsUI.InitComplete2 o uiplayer.s.AncientsUI
Delegate.IM Invoke
uiplayer.s.ThemeImp.Update o uiplayer.s.ThemeImp f8
uiplayer.htk.RefreshThread.Event Run o uiplayer.htk.RefreshThread

Posted: Thu Jan 28, 2010 4:29 pm
by pipfromslitherine
Can you post more detailed specs (video card etc).

Have you updated any system drivers recently?

Cheers

Pip

reinstall problem

Posted: Thu Jan 28, 2010 5:05 pm
by jonphilp
intel (R) core (TM) 2 CPU
nVidia GeForce GO 7950 GTX graphics card


i have not updated drivers for a while

reinstall

Posted: Tue Feb 16, 2010 3:06 pm
by jonphilp
I have the game working fine on my vista machine but still have the original problem on my XP machine. any ideas

Posted: Tue Feb 16, 2010 3:53 pm
by keithmartinsmith
Hi,

If it works on Vista but not XP any information unique to the XP system would be useful:-

Which version of XP
32 or 64 bit
RAM
Hard drive space available
Are you accepting all the default installation options?
Have you run all the suggested Microsoft Windows updates for hardware and software.
Have you installed all the latest drivers from the Dell support site for your model, in particular graphics driver and bios version?

Thanks
Keith