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Game Crashing

Posted: Tue Jan 05, 2010 8:55 pm
by Yanitch
Hi all,
I have just downloaded this game but when I try to play it I get a CTD, seemingly every time that the game tries to access the My Documents folder.

I am running Win7 Ultimate 64-bit and the My Docs folder is on a network drive but mapped to Z:

This is the in-game error that appears:

util.GameStoppedException
1.0.2 2009 12 16
{Cannot access the My Documents folder.}
gameinstance.Program.folderPathSavedGames o FolderItem o gameinstance.Program
uiplayer.LoadGameWindow.Event Shown o uiplayer.LoadGameWindow
uiplayer.htk.TWindowImp.Shown o uiplayer.htk.TWindowImp
uiplayer.htk.GraphicsArea.ShowWindow o uiplayer.htk.GraphicsArea o uiplayer.htk.TWindowImp bb
uiplayer.htk.TWindowImp.Show o uiplayer.htk.TWindowImp
uiplayer.UIImp.blnHandleCommand b o uiplayer.UIImp o uiplayer.Command
uiplayer.Command.Dispatch o uiplayer.Command
uiplayer.Command.Enqueue o uiplayer.Command
uiplayer.Command.ParseAndEnqueue s
uiplayer.htk.TButtonImp.MouseUp o uiplayer.htk.TButtonImp i4i4
uiplayer.htk.TWindowImp.MouseUp o uiplayer.htk.TWindowImp i4i4
uiplayer.htk.GraphicsArea.Event MouseUp o uiplayer.htk.GraphicsArea i4i4
Delegate.Invoke
Application. CallFunctionWithExceptionHandling o Application p
Main
main

Hopefully someone can help me :)

TIA...

Posted: Tue Jan 05, 2010 9:24 pm
by batesmotel
The developers have noted that the game needs to be installed accepting all defaults to work properly on 64-bit windows. If you didn't accept all the defaults for install location, etc, you will probably have to uninastall it and re-install accepting all the defaults.

Chris

Posted: Tue Jan 05, 2010 9:35 pm
by Yanitch
Thanks for that Chris but I seem to have cracked it. I turned off UAC and it's overcome the problem.

Posted: Wed Jan 06, 2010 11:27 am
by keithmartinsmith
I am glad it works. If installed accepted all Windows 7 defaults and suggestions the game runs on Windows 7 64 bit with user account control (UAC) on.

If you ever decide to reinstall it is best to just take all the defaults from the game installer and any suggested changes from Windows prompt (e.g. do you wish to reinstall using recommended settings) and the game should always work 100% AOK.

Keith