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Serial Number on download

Posted: Mon Dec 07, 2009 8:31 pm
by rorysmith
When trying to install 'HISTORY Great Battles Medieval' I get a message saying to enter the serial code. Where will I find this code please. I have had no emails about it yet (should I get some?)

Thanks

Rory :) :) :x

Posted: Mon Dec 07, 2009 10:15 pm
by lordzimoa
Upon purchase, you should be mailed all download details and a serial number by Digital River, who provides the digital download services.

Please check your spam folder in case the automatic email containing all order/download and serial details was accidentally removed by your spam filter.

If you cannot find it please check this first:

Digital River support and FAQ:

http://www.digitalriver.com/dr/v2/ec_ma ... 1&xid=8279

Posted: Mon Dec 07, 2009 11:11 pm
by IainMcNeil
You can get a reminder of your details at www.findmyorder.com. Check your spam filter has not prevented the mail confirmation getting through.

Serial Number on download

Posted: Thu Dec 10, 2009 7:46 pm
by rorysmith
Thankyou for your reply. Unfourtuently there is still no e-mail in junk or in the inbox telling me the details. I have been to the link but the details i put in don't work. I double checked the credit card number and the email adress. What should i do now? :? :? :? :? :? :?

Posted: Thu Dec 10, 2009 11:21 pm
by IainMcNeil
Are you sure the order went through? Do you have an order number? If you mail info@slitherie.co.uk with your details we'll look it up. Don't send card details, just your full name etc.