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Field of Glory Digital Crashes immediately when I play

Posted: Thu Dec 03, 2009 11:06 pm
by gudin
I just purchased Field of Glory Digital, and the program crashes the first time I move a unit in a historical single player game.

NullPointerException
1.0.1 2009 11 17
{}
gameinstance.Program.folderPathSavedGames o FolderItem o gameinstance.Program
gameinstance.Program.folderPathSavedGamesAutoSave o FolderItem o gameinstance.Program
gameinstance.InstanceFileImp.Save o gameinstance.InstanceFileImp b
gameinstance.GameManagerImp.RecordAction o gameinstance.GameManagerImp o gameinstance.Action o gameinstance.PlayerTurnImp
gameinstance.GameManagerImp.blnDispatchOrder b o gameinstance.GameManagerImp
gameinstance.GameManagerImp.blnRunLogic b o gameinstance.GameManagerImp
Delegate.IM Invoke b
gameinstance.LogicThread.Process o gameinstance.LogicThread
gameinstance.LogicThread.Event Run o gameinstance.LogicThread

Andrew

Posted: Fri Dec 04, 2009 9:41 am
by keithmartinsmith
Andrew,

What is your PC specification?

a) CPU
b) RAM
c) Windows version
d) Graphics cards
e) Graphics card RAM

Also have you run Windows Update and selected optional updates, particularly, and updates for your graphics driver?

Keith

Posted: Fri Dec 04, 2009 10:47 am
by EricS
Also, can you look in Documents (if you use Vista) or My Documents (for other Windows versions), and see if there is a folder called Slitherine?
If so, does the Slitherine folder contain a folder called FieldOfGlory Saved Games?

If those folders don't exist, perhaps you could try creating them manually. (The game usually creates them automatically, but for some reason it may be failing to in your case.)

Posted: Fri Dec 04, 2009 7:06 pm
by gudin
keithmartinsmith wrote:Andrew,

What is your PC specification?

a) CPU
b) RAM
c) Windows version
d) Graphics cards
e) Graphics card RAM

Also have you run Windows Update and selected optional updates, particularly, and updates for your graphics driver?

Keith
I am using a laptop with a
2.5 Ghz Core 2 Duo
Windows XP (latest SP)
512 Mb RAM
GeForce 8600M GT
512 VRAM

It's a brand new pristine virtual machine running under VMWare Fusion.

I checked the folders, and they did not exist, so I created them. Didn't seem to help. Same error at the same time.

Posted: Fri Dec 04, 2009 8:43 pm
by keithmartinsmith
So is it an Apple Mac?

Keith

Posted: Fri Dec 04, 2009 8:45 pm
by gudin
keithmartinsmith wrote:So is it an Apple Mac?

Keith
Yes, running the latest version of VMWare Fusion with a Windows XP Pro corporate license. The Mac OS (if it matters) if 10.6 Snow Leopard. This is what we test all our PC apps on. (I'm a software engineer)

Posted: Fri Dec 04, 2009 11:27 pm
by IainMcNeil
FoG is for the PC only at the moment I'm afraid. There will be a MAC version coming soon though.

Posted: Sat Dec 05, 2009 1:50 am
by gudin
iainmcneil wrote:FoG is for the PC only at the moment I'm afraid. There will be a MAC version coming soon though.
Right, I bought the PC version. I'm running on a windows virtual machine.

Posted: Sat Dec 05, 2009 1:53 am
by gudin
iainmcneil wrote:FoG is for the PC only at the moment I'm afraid. There will be a MAC version coming soon though.
If you're saying that you won't help getting it to run on a pristine windows xp virtual machine, can I get a refund?

Posted: Sat Dec 05, 2009 12:15 pm
by keithmartinsmith
Planning to look at the VM settings on Monday to see is there a fix.
Keith

Posted: Tue Dec 08, 2009 2:05 pm
by EricS
Andrew,

When you were installing XP under VMware Fusion, did you choose the 'more integrated' option or the 'more isolated' option?

The reason I ask is that the crash has to do with the game trying to create those directories in My Documents.

Posted: Tue Dec 08, 2009 2:54 pm
by gudin
EricS wrote:Andrew,

When you were installing XP under VMware Fusion, did you choose the 'more integrated' option or the 'more isolated' option?

The reason I ask is that the crash has to do with the game trying to create those directories in My Documents.
I am not certain. The VM was created by my company (it's a corporate license that we use to test our apps on Windows) and then copied to my machine.

Which choice should I make? More Isolated I presume?

I installed it using a local user (administrator) logged on to the local computer (rather than the domain). I selected only available to this user.

Oddly, when I am inside my corporate network (e.g. via VPN), and log in I get an error saying the network resource \\vmware-host\Shared Folders\Desktop is not accessible and that I might not have permission to use the resource. I also can not access My Documents.

However, I do not get this error while at home, and that's where I created the folders in My Documents.

Do you have suggestions?

Thanks for your help.

Andrew

Posted: Tue Dec 08, 2009 3:49 pm
by batesmotel
gudin wrote:
EricS wrote:Andrew,

When you were installing XP under VMware Fusion, did you choose the 'more integrated' option or the 'more isolated' option?

The reason I ask is that the crash has to do with the game trying to create those directories in My Documents.
I am not certain. The VM was created by my company (it's a corporate license that we use to test our apps on Windows) and then copied to my machine.

Which choice should I make? More Isolated I presume?

I installed it using a local user (administrator) logged on to the local computer (rather than the domain). I selected only available to this user.

Oddly, when I am inside my corporate network (e.g. via VPN), and log in I get an error saying the network resource \\vmware-host\Shared Folders\Desktop is not accessible and that I might not have permission to use the resource. I also can not access My Documents.

However, I do not get this error while at home, and that's where I created the folders in My Documents.

Do you have suggestions?

Thanks for your help.

Andrew
Sounds like you are probably logged on as a different user when you're on the VPN, e.g. maybe using a domain account rather than local, and hence don't have the privilege to access the install done with the local administrator account. Also note that "My Documents" for a local account will be a different directory and have different ownership than my documents for a domain account. (There should be multiple user directories under c:\doucments and settings (for XP, similarly for Vista and I assume Windows 7) for each account that has logged in on the machine. Each of these accounts will then have a "username" documents directory under that. This is all standard Window's behavior and shouldn't be any different when using a VM versus a physical PC.

One other possible issue may be firewall behavior with the VPN. You may the ports used by Windows file sharing blocked. I've run into this issue with my company's VPN set up.

Chris

Posted: Tue Dec 08, 2009 3:55 pm
by gudin
gudin wrote: However, I do not get this error while at home, and that's where I created the folders in My Documents.
Actually, I just tried this again, and I am getting the error regardless of whether I am on the network or not. Perhaps the Virtual Machine was created improperly, even though the apps run, I can get on the net, etc.

I unchecked all the Mirrored folders, and now it seems to work. I will try it later and see whether it works when I am not actually AT work.

Andrew

Posted: Tue Dec 08, 2009 10:20 pm
by gudin
gudin wrote:
gudin wrote: However, I do not get this error while at home, and that's where I created the folders in My Documents.
Actually, I just tried this again, and I am getting the error regardless of whether I am on the network or not. Perhaps the Virtual Machine was created improperly, even though the apps run, I can get on the net, etc.

I unchecked all the Mirrored folders, and now it seems to work. I will try it later and see whether it works when I am not actually AT work.

Andrew
OK, now that I am at home, I can move the units, but there is no apparent command bar or menu, so I can't end the turn.

Am I missing something? Maybe there is still and incompatibility?

Andrew

Posted: Tue Dec 08, 2009 11:18 pm
by gudin
gudin wrote: OK, now that I am at home, I can move the units, but there is no apparent command bar or menu, so I can't end the turn.

Am I missing something? Maybe there is still an incompatibility?

Andrew
By randomly hitting keys I figured out how to end the turn, etc. I even finished a game. . . . at least I was told I won. However, I have no idea how to actually end the game and start a new game. Is there a manual some place? A pdf file?

Posted: Wed Dec 09, 2009 9:14 am
by IainMcNeil
There is a manual in the installer or accessible from in game but you dont seem to have the UI bar. As this is on a MAC, not a PC I don't know what we can do to help really....

Posted: Wed Dec 09, 2009 12:12 pm
by gudin
iainmcneil wrote:There is a manual in the installer or accessible from in game but you dont seem to have the UI bar. As this is on a MAC, not a PC I don't know what we can do to help really....
The manual is in the installer but isn't installed anywhere?

Where would it be installed on a PC?

Posted: Wed Dec 09, 2009 12:45 pm
by IainMcNeil
In the start menu there is a shortcut, or you can navigate to the folder you installed to \help\index.html

Posted: Wed Dec 09, 2009 1:12 pm
by gudin
iainmcneil wrote:In the start menu there is a shortcut, or you can navigate to the folder you installed to \help\index.html
Thanks. I already found it.

Considering you are doing a Mac version, will it be possible to exchange this for that once it's available?

That being said, I think it is strange that there is this issue, considering all the other windows apps I have run on my windows desktop with no issues, though I don't have all that many, as I clearly prefer the mac.

Andrew