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Problem with log in

Posted: Sun Nov 15, 2009 9:50 pm
by hidde
Hi
I'm having problem log in when I try to buy from your store. Don't know if this is the right place but it's FOG I'm trying to buy, so...
Anyhow, I bought HC GBMedieval some time ago. I am logged in automatically when I'm at the forums but when I want to buy FOG I'm still asked to log in
and I use the password I got when I bought Medieval (copy and paste) but get "invalid password" all the time. I've tried to change password in my profile but
access denied. I guess I'm doing some stupid mistake but can't figure out what.

Posted: Sun Nov 15, 2009 10:48 pm
by IainMcNeil
Can you tell me exactly where you are trying to log in? Send me the url of the page. Digital River has it own systme so when you buy you need to use the username/pw you set up with them, not the one you use for our site.

Posted: Mon Nov 16, 2009 10:16 am
by hidde
Ok, there you have it. I know it was a stupid mistake. :oops:
I'll blame it on the fact it was near midnight when I wrote yesterday
Solved now.

Posted: Mon Nov 16, 2009 10:25 am
by IainMcNeil
No problem :)