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No activation code

Posted: Mon Jul 24, 2006 9:56 am
by duncan
Hi, Slitherine

I ordered Cult Of Mithras today ( :oops: sorry), but I got no activation code in my softwrap emails, only a purchase reference. I've checked my hotmail spam mail, but I can't find anything useful...I've also tried to ask softwrap for my purchasiing details, but they keep sending me back an email with the purchase reference I already have...

Thanks in advance, as always... :oops:

Posted: Mon Jul 24, 2006 10:25 am
by IainMcNeil
Your Transaction ID in teh mail from softwrap is the activation code. I don't know why softwrap use that term as it has led to a lot of confusion.

Let me know if that doesn't help.

Posted: Mon Jul 24, 2006 10:51 am
by duncan
No luck

I enter the purchase reference and it keeps telling me that the activation code is not recognized :(

Posted: Mon Jul 24, 2006 10:55 am
by IainMcNeil
Can you send me the confirmation mail from softwrap so I can check your activation code and see what where the problem is. Sorry for the problems!