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Website Downtime
Posted: Tue Mar 25, 2025 3:16 pm
by Edmon
Greetings,
Due to essential maintenance, our PBEM (Legacy) servers, forums and websites will be down from Thursday, March 27th at 22:00 GMT until Friday the 28th at 08:00 GMT. We apologize in advance for any issues this causes you during the maintenance downtime.
Regards,
The Slitherine Team
Re: Website Downtime
Posted: Tue Mar 25, 2025 4:32 pm
by stevefprice
Will this resolve the current issues of being able to log on but no list of games displayed? My OOB games list is not shown and I just get the spinning Rising Sun image.
Re: Website Downtime
Posted: Wed Mar 26, 2025 6:31 am
by KarisFraMauro
Yeah this started the 23rd I think, so a good three or four days before the official start of things being taken offline.
Re: Website Downtime
Posted: Wed Mar 26, 2025 10:20 am
by Edmon
stevefprice wrote: ↑Tue Mar 25, 2025 4:32 pm
Will this resolve the current issues of being able to log on but no list of games displayed? My OOB games list is not shown and I just get the spinning Rising Sun image.
Try clearing your cache or using a different browser. Or try contacting our support at
support@slitherine.co.uk and we might be able to help.
Re: Website Downtime
Posted: Wed Mar 26, 2025 10:36 am
by stevefprice
Edmon wrote: ↑Wed Mar 26, 2025 10:20 am
stevefprice wrote: ↑Tue Mar 25, 2025 4:32 pm
Will this resolve the current issues of being able to log on but no list of games displayed? My OOB games list is not shown and I just get the spinning Rising Sun image.
Try clearing your cache or using a different browser. Or try contacting our support at
support@slitherine.co.uk and we might be able to help.
That's a good thought but it's not just me so clearing my cache hasn't helped the others (nor me as it happens) - Many have the issue
https://www.slitherine.com/forum/viewto ... 1#p1050491
It also occurs to me that I'm using the Order Of Battle multiplayer game portal to access games so how does that interact with my web browser? I don't use a web browser to see my list of in flight games.
And lastly, having seen the issue here, and knowing it's raised on the OOB forum, would you not take it up? Why does it have to be an email to support? With a rank of 'Slitherine' one assumes you are affiliated. I appreciate you are teh publisher and not the developer but take ownership and improve my customer experience

. After all, I purchased the game from Slitherine, not the developers.
Re: Website Downtime
Posted: Wed Mar 26, 2025 1:06 pm
by Edmon
Going via support means you get a trackable ticket which you can follow and makes sure your issue doesn't get forgotten and/or lost.
Lots of tickets about the same issue from different people, means more resources dedicated to resolving it

.
Re: Website Downtime
Posted: Wed Mar 26, 2025 6:10 pm
by FrancoisPhilidor
Edmon wrote: ↑Wed Mar 26, 2025 1:06 pm
Going via support means you get a trackable ticket which you can follow and makes sure your issue doesn't get forgotten and/or lost.
Lots of tickets about the same issue from different people, means more resources dedicated to resolving it

.
Yeah it's really not just two people. It's all of us Order of Battle players. I know of 4 more people. It's sth with the servers and it started a few days ago.
Re: Website Downtime
Posted: Wed Mar 26, 2025 7:31 pm
by Faranicius
I opened my ticket too..I suggest to all other players with ongoing scenarios like me to email them about this...
Re: Website Downtime
Posted: Thu Mar 27, 2025 8:21 am
by KarisFraMauro
Ticket or not, multiplayer for Order of Battle is still down. Sadness. Rather than asking who else has the problem, I'll ask if there's anybody out there who doesn't have it?
Re: Website Downtime
Posted: Thu Mar 27, 2025 7:43 pm
by omistaja
Now multiplayer OoB is working

Re: Website Downtime
Posted: Fri Mar 28, 2025 3:31 am
by OldCrowBalthazor
FoG Empires MP not working right also. I am in a 3 player match...all of us pulled a turn. We chatted in our Discord to confirm. It says 1 player remaining. Whats odd is the PBEM server is working for a Matrix Strategic Command MP I have going.
Guess I better contact support also........
Re: Website Downtime
Posted: Thu Apr 03, 2025 1:35 pm
by bpbeckett
I am not able to get into PBEM for Panzer Corps from my ipad.
Re: Website Downtime
Posted: Thu Apr 03, 2025 10:13 pm
by grantsenior
HI there. April 4th - I've not been able to access multiplayer version on Battle Academy 2 now for two days. Should I be able to, or is there still some down time to go?
Cheers
Re: Website Downtime
Posted: Fri Apr 04, 2025 7:01 pm
by pipfromslitherine
It's likely still linked to the ongoing mess that our provider made. We are very sorry.
Cheers
Pip
Re: Website Downtime
Posted: Sat Apr 05, 2025 5:02 am
by KarisFraMauro
Yikes. Guess everyone has no choice but to switch to playing Order of Battle because it's working perfectly

Know that I am eager to welcome new victims, I mean players, I mean victims...
Re: Website Downtime
Posted: Sat Apr 05, 2025 10:40 am
by LevV
i cant access panzer corps multiplayer. can that be somehow related to all of the above?
Re: Website Downtime
Posted: Sat Apr 05, 2025 10:48 am
by VPaulus
LevV wrote: ↑Sat Apr 05, 2025 10:40 am
i cant access panzer corps multiplayer. can that be somehow related to all of the above?
Nope. Reset your
Legacy password and use this one to login in Panzer Corps:
https://samelogin.slitherine.com/login
Re: Website Downtime
Posted: Sun Apr 06, 2025 10:38 pm
by grantsenior
pipfromslitherine wrote: ↑Fri Apr 04, 2025 7:01 pm
It's likely still linked to the ongoing mess that our provider made. We are very sorry.
Cheers
Pip
Thanks, all sorted now.
Cheers
Re: Website Downtime
Posted: Mon Apr 07, 2025 12:26 pm
by glenghiscan
I'm stil not able to play multiplayer on ba2 keeps saying not logged in ?
Re: Website Downtime
Posted: Mon Apr 07, 2025 8:44 pm
by grantsenior
glenghiscan wrote: ↑Mon Apr 07, 2025 12:26 pm
I'm stil not able to play multiplayer on ba2 keeps saying not logged in ?
Hi there, that's what happened to me; I contacted Slitherine support directly to let them know and they reset my password to fix things.
Grant