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Missing ID login error

Posted: Sat Nov 04, 2023 2:22 pm
by tyronec
Cannot sign in to MP.
Ancients - Missing ID
Medieval - Cannot validate ID.
P&S too.
Plus it takes for ages to come up with the error screen.

Re: Missing ID login error

Posted: Sat Nov 04, 2023 4:40 pm
by Hari72
idem! again! So this afternoon Crusader Kings!

Re: Missing ID login error

Posted: Sat Nov 04, 2023 6:06 pm
by Triarii
tyronec wrote: Sat Nov 04, 2023 2:22 pm Cannot sign in to MP.
Ancients - Missing ID
Medieval - Cannot validate ID.
P&S too.
Plus it takes for ages to come up with the error screen.
Exactly the same for me - cannot get on to MP for FoGII, FoG Medieval or FoG Medieval (Open Beta).
Other issue was several Gateway 504 timeouts while trying to log-in to post on this forum.

Re: Missing ID login error

Posted: Sat Nov 04, 2023 6:57 pm
by Ray552
Same problem here.
Email sent to support@slitherine.co.uk

Re: Missing ID login error

Posted: Wed Nov 15, 2023 3:24 pm
by Hari72
And now is my turn!

Re: Missing ID login error

Posted: Wed Nov 15, 2023 3:41 pm
by HobbesACW
I can't log into MP.

Re: Missing ID login error

Posted: Wed Nov 15, 2023 4:15 pm
by tyronec
Likewise.
Support notified.

Re: Missing ID login error

Posted: Wed Nov 15, 2023 4:55 pm
by Indibil
The multiplayer server is down

Re: Missing ID login error

Posted: Wed Nov 15, 2023 5:40 pm
by Triarii
Same been getting this dialog this afternoon.

MISSING_IDS_LOGIN_ERROR-10

Re: Missing ID login error

Posted: Wed Nov 15, 2023 6:24 pm
by anderarcos11
Same error

Re: Missing ID login error

Posted: Wed Nov 15, 2023 6:30 pm
by Patrat
Same here.

Re: Missing ID login error

Posted: Wed Nov 15, 2023 6:52 pm
by jojolegrognard
Pareil ;-)

Re: Missing ID login error

Posted: Wed Nov 15, 2023 9:19 pm
by iswain
moi aussi

Re: Missing ID login error

Posted: Wed Nov 15, 2023 9:59 pm
by kronenblatt
Problems too, on Ancients as well as Medieval:

Ancients: "Corrupt or invalid response from server."
Medieval: stuck at "Connecting to game server. Select to cancel and disable online play."

Re: Missing ID login error

Posted: Wed Nov 15, 2023 11:58 pm
by pipfromslitherine
This issue has affected every game.

The server team are working to bring them back up - we really do apologize for the recent downtime. We will have the server back up as soon as we can.

Cheers

Pip

Re: Missing ID login error

Posted: Thu Nov 16, 2023 9:51 am
by IeuanMawr
pipfromslitherine wrote: Wed Nov 15, 2023 11:58 pm This issue has affected every game.

The server team are working to bring them back up - we really do apologize for the recent downtime. We will have the server back up as soon as we can.

Cheers

Pip
It sounds like it was a big one. Thanks to all involved for fixing it.

Re: Missing ID login error

Posted: Thu Nov 16, 2023 7:54 pm
by julianbarker
For second day running am unable to play tournament games at al ldue to login error. This needs urgent fixing.

Re: Missing ID login error

Posted: Thu Nov 16, 2023 8:42 pm
by pipfromslitherine
It seems to be up now, so it must have been something intermittent. Apologies again.

Cheers

Pip

Re: Missing ID login error

Posted: Sun Nov 19, 2023 7:21 pm
by julianbarker
Getting authenication error again tonight! Is a permanent fix in the works? As it is my tournament games are almost certainly going to be timed out given where we are in game terms and geography, and a lack of working multiplayer service.

Re: Missing ID login error

Posted: Mon Nov 20, 2023 8:45 am
by rbodleyscott
julianbarker wrote: Sun Nov 19, 2023 7:21 pm Getting authenication error again tonight! Is a permanent fix in the works?
There isn't anything to permanently fix. You get this message if the server is down.

It is up now, so if you are still getting the message please email support@slitherine.co.uk in case the server really doesn't like your setup.