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Game won't start

Posted: Tue Dec 13, 2022 4:28 pm
by actrade
Gets to the Master of Magic cutscreen after choosing all of my options. Wonderful. Just hangs there.

EDIT: got my steam key and going to try a steam install.

Re: Game won't start

Posted: Tue Dec 13, 2022 4:44 pm
by actrade
Ok steam version works fine. Reinstalled the Slitherine version and again it hangs right before the game U/I appears. Hard to figure why steam works and this one doesnt? FWIW, also when I use the launcher to check for updates, it also gives me an error that says "client script, Line 24: 3 arguments required."

Also, the steam version goes right from the Merlin picture while loading right into the game. The slitherine version goes from the Merlin screen into a Master of Magic tan colored screen and hangs there.

Re: Game won't start

Posted: Tue Dec 13, 2022 4:45 pm
by Tvifari
How did you manage to get your steam game to work?

Re: Game won't start

Posted: Tue Dec 13, 2022 4:45 pm
by Tvifari
How did you manage to get your steam game to work?

Re: Game won't start

Posted: Tue Dec 13, 2022 4:46 pm
by actrade
Tvifari wrote: Tue Dec 13, 2022 4:45 pm How did you manage to get your steam game to work?
It worked right out of the box.

Re: Game won't start

Posted: Tue Dec 13, 2022 4:50 pm
by Tvifari
if i try to add it i always get the message, key not valid :-(
And the normal installation hangs

Re: Game won't start

Posted: Tue Dec 13, 2022 4:53 pm
by actrade
FWIW, the game versions are different. Slitherine is 1.06.00.716849.09655. Steam is the same except the last number of .09656.

Re: Game won't start

Posted: Tue Dec 13, 2022 5:05 pm
by HeinzHarald
Tvifari wrote: Tue Dec 13, 2022 4:50 pm if i try to add it i always get the message, key not valid :-(
And the normal installation hangs
You need to generate a Steam key. You do this in MY PAGE right here.

Re: Game won't start

Posted: Tue Dec 13, 2022 5:09 pm
by actrade
While I can't explain why the steam version works nor why the updater on the slitherine version spits out a bug, I will tell any dev watching this thread that I had an issue recently with a Matrix game Campaigns: Southern Storm that the dev patched that was caused by the program not likely my i9 processor and the 36 cores. Again, that doesn't explain why the steam version works though.

Re: Game won't start

Posted: Tue Dec 13, 2022 5:15 pm
by actrade
Restarted my computer and the game now works! Still can run the updater without an error though. Does that work for anyone else?

Re: Game won't start

Posted: Tue Dec 13, 2022 5:35 pm
by actrade
Sigh....game soft locks after my first turn using slitherine version. stuck on enemies turn. back to steam version to see if there is an issue on that version. And...it does work with no issues. I don't understand why the steam version is working ok and slitherine's isn't?

Re: Game won't start

Posted: Tue Dec 13, 2022 5:59 pm
by HeinzHarald
actrade wrote: Tue Dec 13, 2022 5:35 pm Sigh....game soft locks after my first turn using slitherine version. stuck on enemies turn. back to steam version to see if there is an issue on that version. And...it does work with no issues. I don't understand why the steam version is working ok and slitherine's isn't?
Just a guess, but I would suggest raising the number of turns between autosaves and see if that makes a difference. Could be writing the save is the issue. Perhaps whatever protection software you are using feel better about Steam-MoM than Slith-MoM for instance.

Re: Game won't start

Posted: Tue Dec 13, 2022 6:03 pm
by actrade
I don't use anything other than windows defender. Both versions also installed on the same drive. Something about the slitherine version doesn't like my computer I guess.

Re: Game won't start

Posted: Tue Dec 13, 2022 7:42 pm
by zakblood
if you zip up these two files and add them to a post, we can look and see why the game hasn't loaded for you
1.jpg
1.jpg (16.99 KiB) Viewed 996 times
Launcher.rar
(2.74 KiB) Downloaded 65 times
like mine attached now

Re: Game won't start

Posted: Tue Dec 13, 2022 9:02 pm
by actrade
Game loaded after I restarted, but then would not advance past my first turn. Soft locks on enemy turn. Works fine on steam version. I will attach those two files anyway.

EDIT: Actually, I just quit the steam version and tried to play the slitherine version and it is again locking up before I get to the game U/I. I attached a file of the lock up screen too.

Re: Game won't start

Posted: Tue Dec 13, 2022 10:46 pm
by eddieballgame
Per my Slitherine version, the initial load time was slow, but it did load.
The second time, it loaded much faster. I have noticed this with some other games, on occasion.
No freezing of AI turns...yet. :)

UPDATE: I am able to play this on my 'win 7' gaming laptop, as well...a nice surprise.

Re: Game won't start

Posted: Wed Dec 14, 2022 3:12 pm
by actrade
Soooooo...no tech support? Fortunately I can run the game of steam, but is a dev looking into this?

Re: Game won't start

Posted: Wed Dec 14, 2022 5:22 pm
by actrade
FWIW one of the devs on discord told me they have an issue with Win 11 (which I have) and that launching the slitherine version in admin mode fixes it. It did for me.

Re: Game won't start

Posted: Wed Dec 14, 2022 5:34 pm
by raesene
FWIW, The "run as admin" fix seems to work on another PC.

We've got two installs. Mine was via steam and hasn't had this problem (I've had 2 crashes over a 250+ turn game, so not too bad). The other install, which was via Sliterine had a hang on game start, then after a reboot had the same problem as described here (hang on first AI turn).

Run as admin seems to have fixed that, at least for now :)

Re: Game won't start

Posted: Wed Dec 14, 2022 7:16 pm
by zakblood
actrade wrote: Wed Dec 14, 2022 3:12 pm Soooooo...no tech support? Fortunately I can run the game of steam, but is a dev looking into this?
all enquiries are looked into

https://www.slitherine.com/forum/viewtopic.php?t=110762

but first support and the developers have to replicate the error