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Connection Issues

Posted: Tue Aug 02, 2022 9:26 am
by Karvon
I've had very poor connection issues with MP on Ancients today and, to a lesser degree, with Medieval. Had multiple timeouts when attempting to upload turns. Had difficulty logging into MP. On a couple of occasions, I got the dreaded unrecognized login message and contact support screen. Rebooting and restarting cleared the last issue, but the others continued throughout the day.

Also forums and PM have been very sluggish at times, sometimes timing out completely.

This is at my uni which uses WiFi 6 and ul/dl speeds of 287/287 (Mbps). There is virtually no one else around as classes are out; I've been the only one in the staff room most of the day.

Karvon

Re: Connection Issues

Posted: Tue Aug 02, 2022 9:30 am
by grahamed
Me too, firdt did recognise me, then server error flashed up, then the game list said server returned error, 4th go access. ( From uk on 50mb connection, all other internet activity no probs)

Re: Connection Issues

Posted: Tue Aug 02, 2022 10:09 am
by julianbarker
Me2. Medieval is OK, but FoG2 takes several attempts to either connect to server or to post a turn.

Re: Connection Issues

Posted: Tue Aug 02, 2022 12:08 pm
by desertedfox
Same here. I put in a ticket this morning to Slitherine support, but the issue remains.

Re: Connection Issues

Posted: Tue Aug 02, 2022 4:09 pm
by pipfromslitherine
Thanks for the reports guys. I will pass it on to the server team.

Cheers

Pip

Re: Connection Issues

Posted: Thu Aug 04, 2022 8:39 am
by Doyley50
I have had this problem for a few days, no change for the better since the last post.