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Ticket 2022071410000017

Posted: Thu Jul 14, 2022 9:29 pm
by disasterunicorn
Hi,

I submitted a ticket yesterday because for some reason I kept getting a shopping error when trying to buy some of Gary Grisby's stuff. I waited for almost 24 hours with no response, but finally logged in and found it closed. I am not sure why it was closed and was wondering if I will be able to get some help (referencing back to ticket 2022071410000017).

At the very least I would appreciate being told you won't help, instead of just closing the ticket (or maybe I did something, if I did let me know).

Thank you.

Re: Ticket 2022071410000017

Posted: Fri Jul 15, 2022 3:56 pm
by pipfromslitherine
It looks like there is an issue with the system closing tickets without being told to. I will ask the server team to investigate. Sorry for the inconvenience.

Cheers

Pip