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Game freezes at campaign launch

Posted: Thu Jun 16, 2022 8:33 pm
by Haunted
Hi,

Just purchased this game on steam. I was greeted with "TV installation" message that asked me if I wanted to go to a battle and I said Yes. When the loading finished the game crashed with a bug report submission page. I submitted the crash logs.

Then I was taken to the main menu. I tried launching a new campaign but the game freezes every time with a blurry screen.

Things I ve tried
  • Validating local files through steam
  • Deleting files under AppData\LocalLow\The Artistocrats\Starship Troopers
  • Waiting to see if the game would start eventually
  • Starting a Scenario (same crash report)
The game is literally unplayable for me at this point.. The videos looked really promising but I might end up refunding...

Re: Game freezes at campaign launch

Posted: Fri Jun 17, 2022 5:34 am
by Robert Callant
Same issue for me... game freezes at 'loading'. Not sure what to do next... tried deleting all downloads and rebooting... same issue returns.

Re: Game freezes at campaign launch

Posted: Fri Jun 17, 2022 2:06 pm
by SamuraiProgrmmr
I had the problem with the game staying on loading indefinitely. I fixed it by starting the game by right clicking on the icon and selecting run as administrator. It worked immediately.

Hope this helps.

Re: Game freezes at campaign launch

Posted: Sat Jun 18, 2022 8:45 am
by zakblood
Yes more often than not installing and running as admin helps most with permissions issue, mostly a 3rd party software issue which installing and running fixes