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Unable to Validate your details - Server Issue for MP?
Posted: Tue May 24, 2022 1:26 pm
by Holien
Hi anyone else having issues getting on to the server? I did a turn this morning fine, but getting error message saying unable to validate your details...
Re: Unable to Validate your details - Server Issue for MP?
Posted: Tue May 24, 2022 1:32 pm
by Stones1985
Yep - same here.
Re: Unable to Validate your details - Server Issue for MP?
Posted: Tue May 24, 2022 1:32 pm
by Holien
OK came out of the game and tried again and got a message that steam could not sync.
So closed it down and reloaded game and it seems to be working - maybe a glitch with steam...
Re: Unable to Validate your details - Server Issue for MP?
Posted: Thu Sep 15, 2022 5:26 pm
by shawkhan2
Is there a solution to this problem? Since updating I have been unable to log onto the multiplayer website.
Re: Unable to Validate your details - Server Issue for MP?
Posted: Fri Sep 16, 2022 6:25 am
by rbodleyscott
shawkhan2 wrote: ↑Thu Sep 15, 2022 5:26 pm
Is there a solution to this problem? Since updating I have been unable to log onto the multiplayer website.
Please email
support@slitherine.co.uk so they can look into your individual case.
Are you talking about Ancients or Medieval? Ancients and Medieval use different servers, and there has not been an update for Ancients for a long time.
Re: Unable to Validate your details - Server Issue for MP?
Posted: Sat Sep 17, 2022 5:28 pm
by shawkhan2
I have downloaded the Medieval bundle currently on sale but still lack Sublime Porte. I was referring to Ancients being updated and unable to log on to Multiplayer.
Support has been notified and I have received a ticket, whatever that may be?
Re: Unable to Validate your details - Server Issue for MP?
Posted: Sun Sep 18, 2022 6:22 am
by rbodleyscott
shawkhan2 wrote: ↑Sat Sep 17, 2022 5:28 pm
I have downloaded the Medieval bundle currently on sale but still lack Sublime Porte. I was referring to Ancients being updated and unable to log on to Multiplayer.
Support has been notified and I have received a ticket, whatever that may be?
It means they should contact you soon.