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Steam unable to sync Mac version

Posted: Fri Apr 15, 2022 8:54 pm
by dentos
Hi,

I'm running the Mac version of OB WWII on Steam, and its Cloud Status has kept showing "Unable to sync" for a few months.
None of other games on Steam don't show such the message.
Are there any solutions for this issue?

Dentos

Re: Steam unable to sync Mac version

Posted: Sun Mar 24, 2024 9:35 am
by CommandoSK
Can we get some help here guys? I see that this topic is ignored for 2 years now.

I am having exactly the same issue. I moved to MacOS recently and wanted to play OOB2, I have significant progress in the game, having won the USA and Russian campaigns and in progress with British one. Surely I would like roam seamlessly between all my devices.

Everything is just perfect on Windows but on Mac I get the same issue as Dentos. It either shows Steam is unable to sync the game or tries indefinitely. Now something similar happened on other games too but it went away after like 2 minutes.

Otherwise cloud saves in other games work without an issue.

Re: Steam unable to sync Mac version

Posted: Sun Mar 24, 2024 9:35 am
by CommandoSK
Can we get some help here guys? I see that this topic is ignored for 2 years now.

I am having exactly the same issue. I moved to MacOS recently and wanted to play OOB2, I have significant progress in the game, having won the USA and Russian campaigns and in progress with British one. Surely I would like roam seamlessly between all my devices.

Everything is just perfect on Windows but on Mac I get the same issue as Dentos. It either shows Steam is unable to sync the game or tries indefinitely. Now something similar happened on other games too but it went away after like 2 minutes.

Otherwise cloud saves in other games work without any issue.

Re: Steam unable to sync Mac version

Posted: Sun Mar 24, 2024 9:52 am
by CommandoSK
Guess this excerpt from Steam cloudLog explains it:

Code: Select all

[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Unable to resolve path with root WinMyDocuments (2)
[2024-03-24 10:45:33] [AppID 312450] Currently already synced to global change number 'xyz', should be nothing to download
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/Cores/.cor to our platform, failed to resolve path
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/Cores/Japan.cor to our platform, failed to resolve path
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/Cores/Russia.cor to our platform, failed to resolve path
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/Cores/UK.cor to our platform
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/SaveGames/xyz.saz to our platform
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/SaveGames/[Allies Defiant] (Campaign).saz to our platform
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/SaveGames/[Allies Defiant] Auto Save (Turn End).saz to our platform
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/SaveGames/[Allies Defiant] Auto Save.saz to our platform
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/SaveGames/[Allies Defiant] End Deployment Save.saz to our platform
[2024-03-24 10:45:33] [AppID 312450] Skipping download of file My Games/Order of Battle - WW2/SaveGames/[Allies Resurgent] (Campaign).saz to our platform
[2024-03-24 10:45:33] ...
[2024-03-24 10:45:33] [AppID 312450] Download complete in build list
[2024-03-24 10:45:33] [AppID 312450] Successfully synced to ChangeNumber 0
[2024-03-24 10:45:33] [AppID 312450] YldWriteCacheDirectoryToFile - saved to '/Users/dominik/Library/Application Support/Steam/userdata/61092512/312450/remotecache.vdf'
Anything that can be done?