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Mouse issues and BSOD

Posted: Sat Apr 02, 2022 4:52 pm
by fractious_celt
Hi folks, I was in the middle of a game which, unfortunately ended in a BSOD, when I rebooted the mouse/cursor movement became very jerky and impossible to use. Mouse movement seems OK(ish) in the main menu but when the battle starts it becomes impossible to use. While this occurred in the Slitherine licensed version I am also having the same issue in the Steam licensed game, but to be honest with you I have no idea how they interact with each other.

I am not sure what utimately caused the BSOD but my blue screen viewer reported back an issue with ndu.sys. I had updated my mouse driver from generic to Logitech corded M500 a few weeks back, worked fine, but tried to reinstall the old generic in case there was an issue. That didn't work out, removed driver and rebooted but M500 driver simply reinstalled. No rollback option shown for the generic. This appears to be the only game affected, reinstall etc., has not worked.

I would appreciate any help you peeps can provide.

Re: Mouse issues and BSOD

Posted: Sun Apr 03, 2022 6:27 am
by rbodleyscott
I will ask Pip to take a look at this.

Re: Mouse issues and BSOD

Posted: Sun Apr 03, 2022 1:19 pm
by fractious_celt
Thank you.

Re: Mouse issues and BSOD

Posted: Mon Apr 04, 2022 3:28 pm
by pipfromslitherine
It sounds like perhaps your video driver crashed (which can happen). If this is the case sometimes Windows will disable the video card. Check your Display Adapters in the Device Manager (on the right hand side of the About panel in Settings) - you may need to re-enable your video card.

Cheers

Pip

Re: Mouse issues and BSOD

Posted: Mon Apr 04, 2022 6:56 pm
by fractious_celt
Thanks. Will check it out.