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O of B dialog Boxes only show "gibberish".
Posted: Thu Feb 10, 2022 1:47 am
by shoredweller7
I started playing Order of Battle today, to continue playing a campaign and the app automatically downloaded the latest version v9.14. Now when you run the cursor over any of the areas that has a dialog boxes on the game only display gibberish. IE: "Campaign Screen, on the control panel at the bottom of the game screen, "Options" "Purchase", etc. And also when you scroll over the units, the white dialog box identifying the unit types just shows gibberish. Any suggestions??? (It's quite annoying)
Re: O of B dialog Boxes only show "gibberish".
Posted: Thu Feb 10, 2022 8:02 pm
by Midnightfen
Got the same problem since the last update.
It's everywhere in every text boxes.
Re: O of B dialog Boxes only show "gibberish".
Posted: Thu Feb 10, 2022 9:04 pm
by terminator
Midnightfen wrote: ↑Thu Feb 10, 2022 8:02 pm
Got the same problem since the last update.
It's everywhere in every text boxes.
Is it a language problem ? I play in English and I have no problems apparently or Screen resolution problem ?
Re: O of B dialog Boxes only show "gibberish".
Posted: Thu Feb 10, 2022 10:14 pm
by shoredweller7
- Dialog Box II.jpeg (94.36 KiB) Viewed 3362 times
- Diolog Box.jpeg (30.45 KiB) Viewed 3362 times
It's NOT a language problem, I play in English, too... It's a problem that occurred IMMEDIATELY after the game "updated" to version v9.14. Now every text box (dialog box) only contains non-readable gibberish. I contacted Customer Support and they asked me in addition to describing the problem, to send screenshots. I did, twice and they keep saying that my "attachments" (JPEGs) aren't coming through... (Which is odd because I send them to others EVERY DAY.) So, we'll see how long it takes before more and more of us have this problem. But, it's definitely directly caused by the last update. (v9.14)
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 4:16 am
by terminator
shoredweller7 wrote: ↑Thu Feb 10, 2022 10:14 pm
Dialog Box II.jpegDiolog Box.jpegIt's NOT a language problem, I play in English, too... It's a problem that occurred IMMEDIATELY after the game "updated" to version v9.14. Now every text box (dialog box) only contains non-readable gibberish. I contacted Customer Support and they asked me in addition to describing the problem, to send screenshots. I did, twice and they keep saying that my "attachments" (JPEGs) aren't coming through... (Which is odd because I send them to others EVERY DAY.) So, we'll see how long it takes before more and more of us have this problem. But, it's definitely directly caused by the last update. (v9.14)
What screen resolution are you playing with ?
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 5:02 am
by wyrm666
I am having same problem. bought game from gog.com a few days before update it worked great. after update all is gibberish. changed resolution to highest setting, no effect is it possible to reinstall earlier version
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 7:14 am
by shoredweller7
terminator wrote: ↑Fri Feb 11, 2022 4:16 am
shoredweller7 wrote: ↑Thu Feb 10, 2022 10:14 pm
Dialog Box II.jpegDiolog Box.jpegIt's NOT a language problem, I play in English, too... It's a problem that occurred IMMEDIATELY after the game "updated" to version v9.14. Now every text box (dialog box) only contains non-readable gibberish. I contacted Customer Support and they asked me in addition to describing the problem, to send screenshots. I did, twice and they keep saying that my "attachments" (JPEGs) aren't coming through... (Which is odd because I send them to others EVERY DAY.) So, we'll see how long it takes before more and more of us have this problem. But, it's definitely directly caused by the last update. (v9.14)
What screen resolution are you playing with ?
1920x1080... Which is the same resolution I've played for the entire 400 hours that I've logged on this game. Everything worked fine, until yesterday, when it updated to v9.14. Then all gibberish.
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 7:16 am
by shoredweller7
terminator wrote: ↑Fri Feb 11, 2022 4:16 am
shoredweller7 wrote: ↑Thu Feb 10, 2022 10:14 pm
Dialog Box II.jpegDiolog Box.jpegIt's NOT a language problem, I play in English, too... It's a problem that occurred IMMEDIATELY after the game "updated" to version v9.14. Now every text box (dialog box) only contains non-readable gibberish. I contacted Customer Support and they asked me in addition to describing the problem, to send screenshots. I did, twice and they keep saying that my "attachments" (JPEGs) aren't coming through... (Which is odd because I send them to others EVERY DAY.) So, we'll see how long it takes before more and more of us have this problem. But, it's definitely directly caused by the last update. (v9.14)
What screen resolution are you playing with ?
1920x1080... Which is the same resolution I've played for the entire 400 hours that I've logged on this game. Everything worked fine, until yesterday, when it updated to v9.14. Then all gibberish.
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 7:59 am
by Midnightfen
terminator wrote: ↑Thu Feb 10, 2022 9:04 pm
Midnightfen wrote: ↑Thu Feb 10, 2022 8:02 pm
Got the same problem since the last update.
It's everywhere in every text boxes.
Is it a language problem ? I play in English and I have no problems apparently or Screen resolution problem ?
Maybe, but I play the game in French since 2020 and I have this problem only since the last update, they probably messed up with something with this update
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 8:38 am
by Shards
Hmm, something very odd there.
If people could send those screenshots to support and also send their log files after they've had the issue (hit Get Log File on the launcher after playing the game), then we can investigate.
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 9:49 am
by Shards
Those who have this issue, are you using GOG/Slitherine/Steam version?
And does the issue persist if you try other resolutions (e.g. run it at 720p in a window as a test?)
Thanks
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 10:42 am
by Shards
FYI, this seems to be GOG only, we're investigating now
edit: And this should now be fixed if you refresh/update your GOG build
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 3:17 pm
by shoredweller7
Hmm, something very odd there.
If people could send those screenshots to support and also send their log files after they've had the issue (hit Get Log File on the launcher after playing the game), then we can investigate.
- Options button.jpeg (29.51 KiB) Viewed 2932 times
- Delete button.jpeg (32.31 KiB) Viewed 2932 times
- Campaign screen.jpeg (38.79 KiB) Viewed 2932 times
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 3:18 pm
by shoredweller7
- Version screen.jpeg (23.31 KiB) Viewed 2931 times
- Unit ID.jpeg (38.34 KiB) Viewed 2931 times
- End turn button.jpeg (29.46 KiB) Viewed 2931 times
shoredweller7 wrote: ↑Fri Feb 11, 2022 3:17 pm
Hmm, something very odd there.
If people could send those screenshots to support and also send their log files after they've had the issue (hit Get Log File on the launcher after playing the game), then we can investigate.
Options button.jpegDelete button.jpegCampaign screen.jpeg
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 3:23 pm
by Shards
Could you try doing a Verify/Repair from Galaxy?
https://imgur.com/a/7LA6z1i
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 3:29 pm
by shoredweller7
I just logged in, it installed the patch and now works fine... THANK YOU!!!
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 3:49 pm
by bru888
shoredweller7 wrote: ↑Fri Feb 11, 2022 3:29 pm
I just logged in, it installed the patch and now works fine... THANK YOU!!!
Okay, you got me. What patch and from where? Is your game version still 9.14?
This is the image that Shards shared, which does nothing for me. I assume it's from some service named Galaxy? What is that?
- RjEOTzT.png (123.1 KiB) Viewed 2872 times
Meanwhile, the game page continues to look like this, offering what I presume to be the same 9.14 patch:
- Image1112.jpg (50.94 KiB) Viewed 2872 times
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 4:30 pm
by Shards
The issue was only in the GOG version.
We just did a small update to that version. We remain on 9.1.4
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 4:58 pm
by shoredweller7
Shards wrote: ↑Fri Feb 11, 2022 4:30 pm
The issue was only in the GOG version.
We just did a small update to that version. We remain on 9.1.4
And it worked brilliantly... I spent two days TRYING to interact with the Slitherine "Customer Support" by e-mail and got ABSOLUTELY nowhere. (I could have talked to my dog for same amount of help). So, I came here and BOOM almost instantly they found the problem and solved it!!!
Re: O of B dialog Boxes only show "gibberish".
Posted: Fri Feb 11, 2022 5:03 pm
by shoredweller7
bru888 wrote: ↑Fri Feb 11, 2022 3:49 pm
shoredweller7 wrote: ↑Fri Feb 11, 2022 3:29 pm
I just logged in, it installed the patch and now works fine... THANK YOU!!!
Okay, you got me. What patch and from where? Is your game version still 9.14?
This is the image that Shards shared, which does nothing for me. I assume it's from some service named Galaxy? What is that?
RjEOTzT.png
Meanwhile, the game page continues to look like this, offering what I presume to be the same 9.14 patch:
Image1112.jpg
Open GOG Galaxy App. Then, O of B game. It should automatically install the v9.14 Patch for you.