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[Game issue [Multiplayer turn upload] [v9.07 and 9.1.4]

Posted: Mon Feb 07, 2022 9:11 am
by Erik2
I have had the following happen a few times.
You play your turn and hit turn end. The game returns to the multiplayer main screen, but there are no data visible.
I log out and in again, and the game has returned to the pre-turn phase. My turn did not load.
This is of course pretty annoying.
no_upload.jpg
no_upload.jpg (96.32 KiB) Viewed 1606 times
And now it happened a second time, different scenario.

Edit: The faction sound-bit is silent when uploading a turn that fails. So it seems the issue is with the game itself and not the server (?).

Re: [Game issue [Multiplayer turn upload] [v9.07]

Posted: Mon Feb 07, 2022 3:32 pm
by Shards
Can you please upload a log file from when you get that issue?

Re: [Game issue [Multiplayer turn upload] [v9.07]

Posted: Mon Feb 07, 2022 3:50 pm
by Erik2
Where do I find the log file?

Re: [Game issue [Multiplayer turn upload] [v9.07]

Posted: Mon Feb 07, 2022 4:55 pm
by Shards
Either hit the Get Log File button on the Launcher or you'll it in:

C:\Users\{YOUR USER}\AppData\LocalLow\The Artistocrats\Order of Battle - WW2

Re: [Game issue [Multiplayer turn upload] [v9.07]

Posted: Tue Feb 08, 2022 8:41 am
by Erik2
Here it is.

Re: [Game issue [Multiplayer turn upload] [v9.07]

Posted: Fri Feb 11, 2022 8:55 am
by Erik2
Fresh log file after incident in 9.1.4

Re: [Game issue [Multiplayer turn upload] [v9.07 and 9.1.4]

Posted: Fri Feb 11, 2022 9:38 am
by Shards
Are you running with any sort of mod?

There's some sort of significant error in an animation system...

Re: [Game issue [Multiplayer turn upload] [v9.07 and 9.1.4]

Posted: Fri Feb 11, 2022 9:40 am
by Erik2
A similar but slightly different issue.
Logging in to multiplayer and can see everything under the tab All Games.
Clicking on My Matches and all games disappear...

Attached output_log2

Re: [Game issue [Multiplayer turn upload] [v9.07 and 9.1.4]

Posted: Fri Feb 11, 2022 9:42 am
by Erik2
The first two logfiles are from unmodded scenarios.
The last one (tab switching issue) is from a modded scenario. Uploading turns usually works fine on modded scenarios.

Re: [Game issue [Multiplayer turn upload] [v9.07 and 9.1.4]

Posted: Fri Feb 11, 2022 9:46 am
by Shards
Hmm, I can see my matches under My Matches?

Re: [Game issue [Multiplayer turn upload] [v9.07 and 9.1.4]

Posted: Fri Feb 11, 2022 2:50 pm
by Erik2
Normally the games screen work fine for me.
But this particular incident was (hopefully) a one-time oddity.
At first, all games are displayed properly under All Games.
I click on the My Matches tab header and all games disappear.