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Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 02, 2022 2:37 am
by harveylh
Able to play FOG II Medieval multiplayer with no problems since the last update last month. No problem this morning (local time) and then this afternoon I started getting "Unknown Error" every time I tried to log into Medieval multiplayer. No problems with FOGII multiplayer. I have rebooted my laptop several times. I access my games via steam so I have also uninstalled and re-installed FOGII Medieval. I still get "Unknown Error" logging into multiplayer. Please advise. Thanks for your help.

Harvey

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 02, 2022 7:12 am
by rbodleyscott
Not sure what is going on. I have logged into Medieval MP several times during this period with no problems.

I have notified those in charge of the PBEM server.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 02, 2022 2:40 pm
by Lynx57
Hello same problem here with medieval , empires and panzercorps 2 , fog is still fonctionnal.

Wait and see ... ;)

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 02, 2022 6:16 pm
by rbodleyscott
This issue is affecting some people but not others.

Would you mind telling us what country you are playing from?

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 02, 2022 6:42 pm
by harveylh
I'm on the East Coast of the U.S.

Also like Lynx57 I am getting the same error on FOG Empires but not FOGII.

Harvey

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Thu Feb 03, 2022 8:36 am
by rbodleyscott
Apparently there was an error in the login system, affecting only certain accounts.

Your accounts have been corrected and you should be able to login again. If not, please let us know.

If anyone else encounters this issue, please report it here.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Thu Feb 03, 2022 3:04 pm
by harveylh
Thanks, Richard, everything is working now :D

Harvey

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 16, 2022 4:00 pm
by Denham
Am having the same problem. I try updating and get an error due to ftp file message. I've tried both from the opening screen and from my page.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 16, 2022 4:12 pm
by rbodleyscott
Denham wrote: Wed Feb 16, 2022 4:00 pm Am having the same problem. I try updating and get an error due to ftp file message. I've tried both from the opening screen and from my page.
That sounds like a different problem. Please email support@slitherine.co.uk. They should be able to help.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 23, 2022 7:55 pm
by cromlechi
Sorry just saw this thread. I get authorisation failed message and have tried restarting my computer.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Wed Feb 23, 2022 10:35 pm
by Fudwuppel
I get message 'Server cannot validate your details.'

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Thu Feb 24, 2022 7:12 am
by rbodleyscott
Fudwuppel wrote: Wed Feb 23, 2022 10:35 pm I get message 'Server cannot validate your details.'
Please email support@slitherine.co.uk

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Thu Feb 24, 2022 7:13 am
by rbodleyscott
cromlechi wrote: Wed Feb 23, 2022 7:55 pm Sorry just saw this thread. I get authorisation failed message and have tried restarting my computer.
See my reply in other thread.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Fri Feb 10, 2023 6:59 pm
by DerAlpman
I get this "Unknown Error", too. I got it last year and mailed to the support but never got an answer (or it got lost in spam). It vanished a day or two later.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Sun Feb 12, 2023 3:15 pm
by rbodleyscott
DerAlpman wrote: Fri Feb 10, 2023 6:59 pm I get this "Unknown Error", too. I got it last year and mailed to the support but never got an answer (or it got lost in spam). It vanished a day or two later.
If it was before 03 Feb 2022, the issue then was fixed. If since then, it seems to have fixed itself for you now.

If it recurs, please email support@slitherine.co.uk again.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Thu Jun 15, 2023 1:12 am
by ewan_lawson2002
This issue has now started for me. Reported to support but nothing heard back.
Ewan

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Mon Jun 19, 2023 7:53 am
by rbodleyscott
ewan_lawson2002 wrote: Thu Jun 15, 2023 1:12 am This issue has now started for me. Reported to support but nothing heard back.
Ewan
Is it still occurring? If not, was probably a server glitch.

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Sat Oct 14, 2023 2:28 pm
by Hari72
It happens from time to time this week is the third time! :| :cry:

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Sat Oct 14, 2023 3:27 pm
by HobbesACW
I'm getting it now.

Chris

Re: Get "Unknown Error" logging into Medieval multiplayer

Posted: Sat Oct 14, 2023 4:42 pm
by HobbesACW
Working again for me.