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No E-mail Alerts re Turns Waiting?
Posted: Thu Dec 09, 2021 10:35 pm
by Holien
Hi,
Since late morning I have not had any e-mail alerts re turns.
Just had a player complete a turn within the las hour - no e-mail alert letting me know the turn was ready to play?
Anyone else having problems?
Re: No E-mail Alerts re Turns Waiting?
Posted: Fri Dec 10, 2021 9:40 am
by Holien
OK so again turns this morning and no e-mail notification but some of my Oppos are getting them? Also I am getting e-mail alerts re updates to threads.
I really rely on the e-mail updates so hoping they can be restored?
Re: No E-mail Alerts re Turns Waiting?
Posted: Fri Dec 10, 2021 2:27 pm
by Holien
Bump, any support on what's happening?
What's the procedure to let Slitherine know about these issues?
Re: No E-mail Alerts re Turns Waiting?
Posted: Fri Dec 10, 2021 3:56 pm
by rbodleyscott
Holien wrote: ↑Fri Dec 10, 2021 2:27 pm
Bump, any support on what's happening?
What's the procedure to let Slitherine know about these issues?
You could email
support@slitherine.co.uk
Having said that, I counsel patience, the IT team appear to be updating the PBEM notification system and probably haven't yet finished.
Just to be sure, I have emailed the person who is in charge of such things, and am awaiting a response.
Re: No E-mail Alerts re Turns Waiting?
Posted: Fri Dec 10, 2021 3:58 pm
by Holien
Ta, I will follow your wise words, thanks for the insight in the other thread...

Re: No E-mail Alerts re Turns Waiting?
Posted: Fri Dec 10, 2021 5:00 pm
by Holien
Just had an e-mail for a turn in the new format...
Dear Holien,
It is now your turn in Field of Glory II, to play challenge 'Random Map Battle'.
Opponents: devoncop,Holien
Turn: 32
Regards,
The Slitherine Team
So maybe fixed? I hope...
Re: No E-mail Alerts re Turns Waiting?
Posted: Fri Dec 10, 2021 5:03 pm
by rbodleyscott
Holien wrote: ↑Fri Dec 10, 2021 5:00 pm
Just had an e-mail for a turn in the new format...
Dear Holien,
It is now your turn in Field of Glory II, to play challenge 'Random Map Battle'.
Opponents: devoncop,Holien
Turn: 32
Regards,
The Slitherine Team
So maybe fixed? I hope...
Yes, it was fixed about 30 mins ago, I have been testing it. The fix apparently only works for games updated since then.
Re: No E-mail Alerts re Turns Waiting?
Posted: Fri Dec 10, 2021 6:31 pm
by Holien
Ignore two messages came late...