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Not receiving MP e-mail notifications

Posted: Mon Jul 05, 2021 6:21 pm
by Ray552
I've not been receiving MP e-mail notifications for ongoing turns for at least three days.

However, I do receive end-of-game messages (???)

No problems logging into the MP lobby.

Re: Not receiving MP e-mail notifications

Posted: Thu Feb 24, 2022 7:05 pm
by tyronec
I was missing 3 turn notifications yesterday. The previous turns from earlier days were fine.
Ancients was working OK.

Re: Not receiving MP e-mail notifications

Posted: Thu Feb 24, 2022 9:57 pm
by memorex
I am also getting the same issue no e-mails

Re: Not receiving MP e-mail notifications

Posted: Fri Feb 25, 2022 8:25 am
by rbodleyscott
Me too. I have notified the IT department.

Re: Not receiving MP e-mail notifications

Posted: Fri Feb 25, 2022 11:22 am
by rbodleyscott
IT are working on fixing this, which is a bug resulting from a recent change in the opt-in options.

Re: Not receiving MP e-mail notifications

Posted: Fri Feb 25, 2022 11:22 pm
by rbodleyscott
This issue should now be fixed.