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Ticket

Posted: Mon Jul 05, 2021 3:16 pm
by Calaf
Hi, I needed a new download for Battle Academy 2, for my new PC, and got a new ticket. But how do I use this new ticket to downloasd it??

Re: Ticket

Posted: Mon Jul 05, 2021 4:05 pm
by zakblood
the ticket as far as i know means support is looking into it, check your account to be sure

https://www.matrixgames.com/forums/tt.asp?forumid=1464

guides etc

https://www.matrixgames.com/forums/tm.asp?m=3901652
https://www.matrixgames.com/forums/tm.asp?m=4675348

Re: Ticket

Posted: Tue Jul 06, 2021 4:35 pm
by Calaf
Aha, OK. Thx.

Re: Ticket

Posted: Tue Jul 06, 2021 5:59 pm
by Calaf
Yeah. My problem is that I cannot download Battle Academy 2 Kursk, since it says I haven't downloaded BA 2. I have off course bought that game, so I need to download that again (to my new PC) before I'm. allowed to download The Kursk expansion. But on My Page only my Kursk exp. shows up ...

Re: Ticket

Posted: Tue Jul 06, 2021 7:07 pm
by zakblood
then please contact support who will try and help you more

Please email support@slitherine.co.uk

Re: Ticket

Posted: Wed Jul 07, 2021 2:08 pm
by Calaf
OK, thx