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Conquest! Medieval Realms doesn't download.

Posted: Tue May 19, 2009 8:09 pm
by ensastre
Hello,

I bought "Conquest! Medieval Realms"and "Military History Commander - Europe at War" at the same time. I downloaded MHCEAW but, when I try to download CMR it displays this message:

"Sorry,

Too many download attempts: 15. You were allowed to download only 10 times.

If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com."

I've only tried for six times. DR doesn't respond my mails.

Please, try to solve this.

Thanks.

Posted: Tue May 19, 2009 9:21 pm
by pipfromslitherine
When did you contact DR? It might take them some time to track through your query.

If you don't get any joy then Iain will probably have more advise to get you playing when he gets online tomorrow.

Cheers

Pip

Posted: Wed May 20, 2009 7:24 am
by IainMcNeil
Sorry you are having probelms. Please tell us your order number so we can check it out.

Posted: Thu May 21, 2009 4:16 pm
by ensastre
Iain, I've sent you a private message with my order number. Please, tell me somthing about it via forum or e-mail (enricsastre@gmail.com).

If you need more info, let me know.

Posted: Fri May 22, 2009 3:07 pm
by petirouge
We've just fixed it. You should now be able to download it. Please, let us know if you'll have any other problem.

Posted: Fri May 22, 2009 6:44 pm
by ensastre
The download works, thank you very much.