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Server problems

Posted: Sat May 15, 2021 6:23 am
by tyronec
Am getting 'unknown error' most of the time when I try to log in, it started happening yesterday.
Also 'authentification ...' and it is slow to respond.
Sometimes it works but am feeling reluctant to play even when I can get in in case the game won't upload at the end of the turn.
Maybe related to the problems with WITE2 on the Matrix server ?

Re: Server problems

Posted: Sat May 15, 2021 8:30 am
by Doyley50
I have also had this happen...

Re: Server problems

Posted: Sat May 15, 2021 9:06 am
by rbodleyscott
We are investigating.

Re: Server problems

Posted: Sat May 15, 2021 10:02 am
by ericdoman1
Yes but only in Medieval

Re: Server problems

Posted: Sat May 15, 2021 11:41 am
by SimonLancaster
Double post.

Re: Server problems

Posted: Sat May 15, 2021 11:42 am
by SimonLancaster
Yes, only in Medieval for me, too. There was a Windows update yesterday so not sure if that messed something up.

Re: Server problems

Posted: Sat May 15, 2021 1:28 pm
by ZygfrydDeLowe
It's happening to me as well in Medieval today - yesterday I couldn't log in to FoG Empires MP.
I changed my email recently, so I assumed it might have something to do with that. But seeing that other players are also experiencing the same login error, I'm inclined to think it's something server-side.

Re: Server problems

Posted: Sun May 16, 2021 12:46 am
by harveylh
Since yesterday, I'm having the same problem in Medieval. Does not seem to be a problem in FOG2.

Harvey

Re: Server problems

Posted: Sun May 16, 2021 8:13 am
by Lynx57
Same problem , only on fog2 medieval.

Re: Server problems

Posted: Sun May 16, 2021 8:22 am
by ericdoman1
It works on and off. If you have the unknown error message appearing, click cancel and proceed again. I have found that it works on 2nd attempt.

Re: Server problems

Posted: Mon May 17, 2021 5:16 am
by pantherboy
I can't access multiplayer for regular FOG2. I get:

"The server has been unable to validate your details. Please contact the support forums"

I have tried multiple times to the same effect.

Cheers,

Steve

Re: Server problems

Posted: Mon May 17, 2021 5:54 am
by rakell
pantherboy wrote: Mon May 17, 2021 5:16 am I can't access multiplayer for regular FOG2. I get:

"The server has been unable to validate your details. Please contact the support forums"

I have tried multiple times to the same effect.

Cheers,

Steve
Same for me, using the Steam version.

Re: Server problems

Posted: Mon May 17, 2021 6:12 am
by ZygfrydDeLowe
Same here.

Re: Server problems

Posted: Mon May 17, 2021 6:29 am
by grahamed
Had problems here too over last few days on fog2,fog medieval and fog empires multiplayer, various log in errors, most often fix themselves after a few attempts, sometimes mostly at least game works, sometimes none, but usually ok after a few attempts (sometimes spread over a few mins) . Feels like connection errors but internet my end is fine. Have other friends in UK and other countries who have similar issue.

Re: Server problems

Posted: Mon May 17, 2021 6:38 am
by Atherys
pantherboy wrote: Mon May 17, 2021 5:16 am I can't access multiplayer for regular FOG2. I get:

"The server has been unable to validate your details. Please contact the support forums"

I have tried multiple times to the same effect.

Cheers,

Steve
I thought my account had a problem or something. I had a hard time connecting since Thursday. Though it was a connection on my end. I could play my tournament turn again on Sunday until 6 hours ago. I hope this won't get me timed out from the tournament...

Re: Server problems

Posted: Mon May 17, 2021 6:44 am
by markleslie
Fog was working for me five or six hours ago but now can't validate my details.

On the up side if your involved in a comp, DRAWS all round!

More points than most of us are used to. :D

Re: Server problems

Posted: Mon May 17, 2021 6:47 am
by mh5064
Same problem on Field of Glory II Tournament "Rome against the World".
"the server has been unable to validate your details. Please contact the support...."
So i can't play my turn.... please help.
Thank you.

Re: Server problems

Posted: Mon May 17, 2021 6:48 am
by ericdoman1
Followed what you are supposed to do, which included uninstalling and then reinstalling and still unable to ruddy validate....Go to Tech Support, type in the message you receive and hopefully you may be luckier than I.

Re: Server problems

Posted: Mon May 17, 2021 6:52 am
by Lynx57
Same problem here , server seems to be down

Re: Server problems

Posted: Mon May 17, 2021 7:45 am
by Holien
FOG2 Server Down? Looks like an issue for folk, just login it to add weight to numbers...

Cheers

H