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Cannot upgrade

Posted: Fri Apr 09, 2021 9:55 pm
by Irlandos
As several scenarios are missing from my Order of Battle menu, I thought an upgrade might solve my problem.
However... after a message that an upgrade did exist and an attempt to upgrade, I got an error screen:

Unable to download file
An error occurred while trying to open an FTP file


Does anyone have any idea how to resolve this?

Re: Cannot upgrade

Posted: Sat Apr 10, 2021 9:04 am
by Erik2
Try downloading from Home -> My Page
downloads.jpg
downloads.jpg (35.37 KiB) Viewed 3484 times

Re: Cannot upgrade

Posted: Sat Apr 10, 2021 9:26 am
by Irlandos
That's exactly what I did!
Here's the screen I got:
Screenshot (1).png
Screenshot (1).png (1003.75 KiB) Viewed 3479 times

Re: Cannot upgrade

Posted: Sat Apr 10, 2021 9:30 am
by Irlandos
And the Campaigns folder:
Screenshot (2).png
Screenshot (2).png (79.2 KiB) Viewed 3478 times

Re: Cannot upgrade

Posted: Sun Apr 11, 2021 2:23 am
by GabeKnight
You're right, it looks old. I mean, "9Volkskrieg"? I recall vaguely that was the name for the Endsieg DLC in the beta state.

@Irlandos: What's the version of your installation of the game? It's displayed on the very first screen at the bottom.

Re: Cannot upgrade

Posted: Sun Apr 11, 2021 8:42 am
by Irlandos
It's version 7.1.4 (64 bit)

Re: Cannot upgrade

Posted: Sun Apr 11, 2021 10:29 am
by Erik2
The latest version is 9.00.

Re: Cannot upgrade

Posted: Sun Apr 11, 2021 12:59 pm
by terminator
There could be windows firewall preventing you to connect to FTP (file transfer protocol) sites ?

Re: Cannot upgrade

Posted: Sun Apr 11, 2021 1:37 pm
by Irlandos
terminator wrote: Sun Apr 11, 2021 12:59 pm There could be windows firewall preventing you to connect to FTP (file transfer protocol) sites ?
And the answer is... Yes!
I turned off the firewall and was able to upgrade to version 9! I never had such a problem before!

Thanks everyone!