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Multiple PBEM e-mails under 1.5.34
Posted: Wed Jan 13, 2021 10:49 am
by tyronec
If there are several PBEM battles returned then the server is sometimes only reporting one of them.
Re: Multiple PBEM e-mails under 1.5.34
Posted: Wed Jan 13, 2021 12:21 pm
by rbodleyscott
tyronec wrote: ↑Wed Jan 13, 2021 10:49 am
If there are several PBEM battles returned then the server is sometimes only reporting one of them.
This is nothing to do with the v1.5.34 update itself, but with the switch to PBEM3, which was carried out yesterday.
I haven't received any emails at all on my on-going FOG2 Ancients games since the switchover. Only on a test game that I started after the switchover. And on my on-going Medieval games.
It is being looked into.
Have you received any emails on games started before the switchover?
Re: Multiple PBEM e-mails under 1.5.34
Posted: Wed Jan 13, 2021 1:36 pm
by tyronec
Thanks Richard, yes worded my report incorrectly - of course it is a server issue and not the game.
Am getting one e-mail listing one game updated instead notifications that several have been updated. The only PBEM games I have active are FoG2.
So it is not a serious problem, just could be better.
Re: Multiple PBEM e-mails under 1.5.34
Posted: Wed Jan 13, 2021 1:41 pm
by rbodleyscott
tyronec wrote: ↑Wed Jan 13, 2021 1:36 pmThe only PBEM games I have active are FoG2.
But were they all created before the server swapover yesterday, or some before and some after?
And if the latter is the case, which ones are you getting emails for?
Re: Multiple PBEM e-mails under 1.5.34
Posted: Wed Jan 13, 2021 2:44 pm
by tyronec
Yes they are all old games.
Am getting one email instead of two or more when there are several that have updated.
With no move numbers cannot tell which one the email is for.
Re: Multiple PBEM e-mails under 1.5.34
Posted: Wed Jan 13, 2021 5:08 pm
by rbodleyscott
This issue has hopefully now been fixed. Please let us know whether or not you receive all the notification emails you should receive from now on.
Re: Multiple PBEM e-mails under 1.5.34
Posted: Wed Jan 13, 2021 5:30 pm
by Triarii
Hi Richard,
Not sure server notification is fixed.
I was receiving multiple e-mails for an updated turn.
In a game against Kronenblatt started before the update.
Kronenblatt sent me a turn at about 16.46 GMT and I received multiple update e-mails.
No other games were returned to me at this time.
What makes me think fix may not be complete is I have just returned my turn to kronenblatt at 17.11 GMT. I have immediately received an update e-mail telling me the game has updated and it is now my turn with the same 17.11 time stamp.
Have refreshed my game screen and no turns are available for me.
All three current games were under the enemy turn tab and remain so at 17.24 GMT.
Happy for my MP account to be looked at.
Re: Multiple PBEM e-mails under 1.5.34
Posted: Wed Jan 13, 2021 7:27 pm
by rbodleyscott
Triarii wrote: ↑Wed Jan 13, 2021 5:30 pm
Hi Richard,
Not sure server notification is fixed.
I was receiving multiple e-mails for an updated turn.
In a game against Kronenblatt started before the update.
Kronenblatt sent me a turn at about 16.46 GMT and I received multiple update e-mails.
No other games were returned to me at this time.
What makes me think fix may not be complete is I have just returned my turn to kronenblatt at 17.11 GMT. I have immediately received an update e-mail telling me the game has updated and it is now my turn with the same 17.11 time stamp.
Have refreshed my game screen and no turns are available for me.
All three current games were under the enemy turn tab and remain so at 17.24 GMT.
Happy for my MP account to be looked at.
OK, well please report anything further. The guys who has/is fixing it is off now for the evening anyway.