Slitherine

I wanted to buy an expansion for shadow of the shogun. Applied the coupon, didn't let me pay because it said I had already used it. So I try to eliminate the coupon from the pricing and try again. Then it doesn't et me because I had "already used the coupon". What's up with that? I didn't even get to finish my purchase and I can't even get my discount?

I would contact support@slitherine.co.uk with the details of your transaction. They should be able to provide better help.

Cheers

Pip

alright I will email them

I had a similar issue, emailed Support, and the guy who replied declined my request to issue a new coupon or reactivate the used one claiming that "Users have 30 days from when the email is sent to redeem the coupon then they should be using the coupon within 30 days, and we will not grant a user a new coupon outside of those 30 days" (what does that have to do with my issue again?).

In my case, I tried to complete a purchase with the coupon, but it was declined for some reason because of my bank. Then I wanted to try again, and after adding the coupon it said that it was already used, so BEWARE to anyone who wants to get a coupon after a declined payment. They WON'T give you another one, even though it wasn't actually used.