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MP Turns Not Loading as Normal

Posted: Sat Oct 10, 2020 10:49 pm
by SimonLancaster
10th Oct

At the last screen to load up your MP turn the screen is hanging for a minute and a half on average. I thought it was my machine but the same is happening to Warg. This is for every game at the moment.

Let's hope nothing is lost!

Re: MP Turns Not Loading as Normal

Posted: Sat Oct 10, 2020 11:03 pm
by Rob123
I have just had a turn come through and my previous turn was replayed. I could not play my turn as I had been switched to playing the opposing army. This is in a MP mirrored DL game.

Have now run the game again and all is back the way it should be and my turn departed in the usual 1-2 seconds.

Re: MP Turns Not Loading as Normal

Posted: Sun Oct 11, 2020 12:30 am
by SnuggleBunnies
I am unable to send turns, and have had to hit the cancel prompt for two games now, despite the fact that I was able to send turns in another Slitherine PBEM game no problem.

Re: MP Turns Not Loading as Normal

Posted: Sun Oct 11, 2020 7:47 am
by desertedfox
When I go to send my turn, it counts out to a minute when I try and resend it. It immediately fails and I hit the try again button. Again it immediately fails and says "after multiple attempts, you can cancel the turn and redo it but it will be logged" as such.

I have no option but to do this and then the screen goes back to my turns waiting but the turn has been sent.

That's all good and well, but I am worried that I am "being logged " as redoing my turns, when in fact I didn't, the turn actually had been sent the first time around despite the server saying it hasn't.

Re: MP Turns Not Loading as Normal

Posted: Sun Oct 11, 2020 11:16 am
by TomoeGozen
Yep , same problem still happening....
I'm getting the same message as desertedfox whilst trying to send one of the DL themed event mirror matches.
Based on desertedfox's message it looks like the turn may have been sent but not registered as such so I'm going to hit the 'cancel' button and hope all is well.
I'm fast approaching the 'end game' in my game with Tresantes and this is going to look dodgy so I'm not really happy with that:-(

Given how long there has been a problem now I think the very least Slitherine could have done by now was post something saying 'so and so is cocked up , don't send any turns at the moment'....

Would this by any chance be anything to do with the PBEM server migration that's supposed to be happening tomorrow?

btw. the forum is really, really,really slow too....

Re: MP Turns Not Loading as Normal

Posted: Sun Oct 11, 2020 11:34 am
by SimonLancaster
TomoeGozen wrote: Sun Oct 11, 2020 11:16 am Yep , same problem still happening....
I'm getting the same message as desertedfox whilst trying to send one of the DL themed event mirror matches.
Based on desertedfox's message it looks like the turn may have been sent but not registered as such so I'm going to hit the 'cancel' button and hope all is well.
I'm fast approaching the 'end game' in my game with Tresantes and this is going to look dodgy so I'm not really happy with that:-(

Given how long there has been a problem now I think the very least Slitherine could have done by now was post something saying 'so and so is cocked up , don't send any turns at the moment'....

Would this by any chance be anything to do with the PBEM server migration that's supposed to be happening tomorrow?

btw. the forum is really, really,really slow too....
To be fair it is the weekend. I’m sure they will look at it on Monday morning.

Re: MP Turns Not Loading as Normal

Posted: Sun Oct 11, 2020 2:28 pm
by TomoeGozen
SLancaster wrote: Sun Oct 11, 2020 11:34 am
TomoeGozen wrote: Sun Oct 11, 2020 11:16 am Yep , same problem still happening....
I'm getting the same message as desertedfox whilst trying to send one of the DL themed event mirror matches.
Based on desertedfox's message it looks like the turn may have been sent but not registered as such so I'm going to hit the 'cancel' button and hope all is well.
I'm fast approaching the 'end game' in my game with Tresantes and this is going to look dodgy so I'm not really happy with that:-(

Given how long there has been a problem now I think the very least Slitherine could have done by now was post something saying 'so and so is cocked up , don't send any turns at the moment'....

Would this by any chance be anything to do with the PBEM server migration that's supposed to be happening tomorrow?

btw. the forum is really, really,really slow too....
To be fair it is the weekend. I’m sure they will look at it on Monday morning.
Fair enough... I forgot it was a Sunday! Surprised there isn't anyone supporting it over the weekend though.

Re: MP Turns Not Loading as Normal

Posted: Sun Oct 11, 2020 2:30 pm
by zakblood
posted to admin and the server team so there more aware so sorry for the issues

Re: MP Turns Not Loading as Normal

Posted: Sun Oct 11, 2020 3:16 pm
by kronenblatt
TomoeGozen wrote: Sun Oct 11, 2020 2:28 pm
SLancaster wrote: Sun Oct 11, 2020 11:34 am
TomoeGozen wrote: Sun Oct 11, 2020 11:16 am Yep , same problem still happening....
I'm getting the same message as desertedfox whilst trying to send one of the DL themed event mirror matches.
Based on desertedfox's message it looks like the turn may have been sent but not registered as such so I'm going to hit the 'cancel' button and hope all is well.
I'm fast approaching the 'end game' in my game with Tresantes and this is going to look dodgy so I'm not really happy with that:-(

Given how long there has been a problem now I think the very least Slitherine could have done by now was post something saying 'so and so is cocked up , don't send any turns at the moment'....

Would this by any chance be anything to do with the PBEM server migration that's supposed to be happening tomorrow?

btw. the forum is really, really,really slow too....
To be fair it is the weekend. I’m sure they will look at it on Monday morning.
Fair enough... I forgot it was a Sunday! Surprised there isn't anyone supporting it over the weekend though.
Pretty sure they are supporting also over the weekends. And especially now that server migration is coming up: and maybe even this migration and its preparations are causing these problems. So I'm certain they working at this very moment. :)

Re: MP Turns Not Loading as Normal

Posted: Sun Oct 11, 2020 4:23 pm
by deeter
Happened to me as well, but despite warning messages, all turns appeared to load eventually. Don't know what condition they arrived in at the other end.

Deeter

Re: MP Turns Not Loading as Normal

Posted: Mon Oct 12, 2020 10:03 am
by hidde
Did two turns right now.
Both uploads clocked in at 1:42 minutes.

Re: MP Turns Not Loading as Normal

Posted: Tue Oct 13, 2020 12:41 am
by rs2excelsior
The first game I loaded today did fine. The second gave me an error when loading my opponent's turn - it gave me the dialog that I could abandon the turn and try again and the warning that it would be logged (despite it being me downloading the enemy turn, not uploading mine). A second attempt worked, although it took about 1:40 for both the download and the upload. I did not try and play a turn in my other games in case I got further errors.

Re: MP Turns Not Loading as Normal

Posted: Tue Oct 13, 2020 2:36 am
by sIg3b
I guess the Slytherine server has gone completely crazy. Started a Pike and Shot MP challenge an h ago, after my deployment I was unable to upload it, back in the game I had lost my deployment and the minimap ceased to work, I tried to resign, that didn´t work, either, then all the buttons vanished; I couldn´t even leave the game, had to tab out and close the app with the taskmaster. :( :?

Re: MP Turns Not Loading as Normal

Posted: Tue Oct 13, 2020 2:45 am
by sIg3b
sIg3b wrote: Tue Oct 13, 2020 2:36 am I guess the Slytherine server has gone completely crazy. Started a Pike and Shot MP challenge an h ago, after my deployment I was unable to upload it, back in the game I had lost my deployment and the minimap ceased to work, I tried to resign, that didn´t work, either, then all the buttons vanished; I couldn´t even leave the game, had to tab out and close the app with the taskmaster. :( :?
I restarted the game to have a look at the server and it is shown as opponent´s turn now; no way to know in which state he got the thing or if he did actually get it... :? :? :? :? :?

Re: MP Turns Not Loading as Normal

Posted: Tue Oct 13, 2020 2:02 pm
by sIg3b
Turns out I just got my opponent´s move. Seems my turn was uploaded correctly, only the feedback I got from the server was crazy...

If this was the result of weekend server maintenance, please don´t do maintenance so much... :lol:

Re: MP Turns Not Loading as Normal

Posted: Wed Oct 14, 2020 5:27 am
by Okie
I too am having this problem. I'm told to cancel and when I do I get "exit mission and discard this turn,server will record this turn has been retired." Does this mean that my turn won't show up and my opponet gets two moves in a row or does this end the game?? :( :o :shock: :? :?:

Re: MP Turns Not Loading as Normal

Posted: Wed Oct 14, 2020 6:30 am
by rbodleyscott
Okie wrote: Wed Oct 14, 2020 5:27 am I too am having this problem. I'm told to cancel and when I do I get "exit mission and discard this turn,server will record this turn has been retired." Does this mean that my turn won't show up and my opponet gets two moves in a row or does this end the game?? :( :o :shock: :? :?:
"retried" not "retired".
What this means is that you will have to play the whole turn again.

Having said that, the server sometimes gives this message when the turn has in fact saved correctly. In which case your completed turn will have been saved, despite the message, and the other player will get his turn as normal.

Re: MP Turns Not Loading as Normal

Posted: Wed Oct 14, 2020 1:41 pm
by sIg3b
rbodleyscott wrote: Wed Oct 14, 2020 6:30 am
Having said that, the server sometimes gives this message when the turn has in fact saved correctly. In which case your completed turn will have been saved, despite the message, and the other player will get his turn as normal.
Can this be remedied? It confuses me no end, particularly when, after the message, I am thrown back into the game and it´s completely messed up. :lol:

Re: MP Turns Not Loading as Normal

Posted: Wed Oct 14, 2020 2:22 pm
by rbodleyscott
sIg3b wrote: Wed Oct 14, 2020 1:41 pm
rbodleyscott wrote: Wed Oct 14, 2020 6:30 am
Having said that, the server sometimes gives this message when the turn has in fact saved correctly. In which case your completed turn will have been saved, despite the message, and the other player will get his turn as normal.
Can this be remedied? It confuses me no end, particularly when, after the message, I am thrown back into the game and it´s completely messed up. :lol:
It isn't in fact messed up, it has just reset to the position at the start of your turn - which is what gets saved, along with a list of the actions taken. The actual position at the end of your turn is reconstructed by the replay at the start of the other player's turn.

However, it would be nice if the server could refrain from sometimes sending the could not save code when it has in fact saved. I will raise the issue with the PBEM programmers.

Re: MP Turns Not Loading as Normal

Posted: Wed Oct 14, 2020 5:42 pm
by Okie
Does anyone know why this is happening? So far every battle I'm doing is having the same problem. Is there something I need to do to fix this? :? :( Okie