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game does not start

Posted: Mon Sep 14, 2020 7:05 pm
by priamar2
Hi,

my game, downloaded from Steam, does not start.
I tried the usual recommendations (disable antivirus, unistall & reinstall) with no success.
Haven't tried to run the game in a window, but not sure how to do that.
Until a few months ago the game started, so I guess the issue is due to some upgrade (by Steam ?).
Here attached you will find DxDiag, hope you can help me!
Thanks in advance

Gianni

Re: game does not start

Posted: Tue Sep 15, 2020 6:50 am
by rbodleyscott
If you are trying to start it from a previously created shortcut, sometimes STEAM changes something that stops that from working. If so, try running the game directly from your STEAM library.

If that fails, go to your STEAM library, right click on the game in the list, then Properties, then Local File then Verify Integrity of Game Files.

Failing that, please could you email support@slitherine.co.uk, attaching the DxDiag report.

Re: game does not start

Posted: Wed Sep 16, 2020 7:55 pm
by priamar2
Thanks Richard, tried your suggestions without success so I'm writing to the support.
Many thanks

Gianni