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Current Tournament Issues
Posted: Tue Jul 28, 2020 1:28 pm
by Shards
Hi,
The reason why this is a "Test Tournament" is that it's the first one we've run, so is a good chance to find those weird issues that we hadn't seen before.
So far we've spotted two:
- If you are logged into PBEM with a username that has different case characters to your stored username (e.g. if I was logged in as "shards" rather than "Shards", then your game will end in an insta-draw).
- Workaround - Ensure that you log in with the same username as you have saved on the system! If you ever get the "DRAW" screen appearing unexpectedly, ALT-F4 the game and reboot using the correct login.
- For some matches, the scores are being shown on the scoreboard as 0-0 instead of the true score. This is only happening when one of the players has sent their turns, not the other.
- Workaround - None currently, we're investigating, but we don't think it will affect the final game results as long as the matches finish appropriately. We'll manually change any scores that finish wrong.
- How to Help - If you have a match that is showing this (i.e. you've played a few turns, but the leaderboard shows 0-0) please let me know here
Re: Current Tournament Issues
Posted: Wed Jul 29, 2020 9:21 am
by Sabotek
Hello,
Im playing duel with player "Melcafist" and our overall scores on page is still 0 - 0 instead of the true score after few turns.
Thanks
Sabotek
Re: Current Tournament Issues
Posted: Wed Jul 29, 2020 9:22 am
by Shards
Hi Sabotek,
Yes, this is issue 2 from the list above.
You'll notice that your scores are displayed properly when one of you is holding the turns but not the other.
Can I ask, are you on Windows or Mac and are you playing via Installer, Steam or GOG?
Thanks!
Re: Current Tournament Issues
Posted: Wed Jul 29, 2020 9:39 am
by Sabotek
Im playing via Steam. I saw our right scores on page, but for very short time....now its 0 - 0.
I do not understand you so much for this sentence: "ou'll notice that your scores are displayed properly when one of you is holding the turns but not the other."
Im finishing my turns by click on button that says like a: ....end my turn and send turn... after that im logged out from duel to multiplayer board.
Sabotek
Re: Current Tournament Issues
Posted: Wed Jul 29, 2020 10:41 am
by KarisFraMauro
I'm actually reassured by the score glitch. I was worried the majority of players were bots or something, although the fact Eric2 is amongst the zero point crowd would indicate bots have evolved drastically whilst not paying attention!
Re: Current Tournament Issues
Posted: Wed Jul 29, 2020 11:30 am
by Shards
Sabotek wrote: ↑Wed Jul 29, 2020 9:39 am
Im playing via Steam. I saw our right scores on page, but for very short time....now its 0 - 0.
I do not understand you so much for this sentence: "ou'll notice that your scores are displayed properly when one of you is holding the turns but not the other."
Im finishing my turns by click on button that says like a: ....end my turn and send turn... after that im logged out from duel to multiplayer board.
Sabotek
Hi,
Steam via Mac or PC?
Ta!
Re: Current Tournament Issues
Posted: Wed Jul 29, 2020 1:33 pm
by Sabotek
Steam via PC (Windows).
Sabotek
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 9:11 am
by Sabotek
Hello Shards,
for your info: Trouble seems only when I end turn - after that, results on page leaderboard are deleted. When my opponent end turn, leaderboard is ok.
Sabotek
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 10:05 am
by Shards
Hi Sabotek,
Yeah, I have a the issue in reverse (fine when I submit, gone when opponent does).
We're exploring to try and figure out why it only affects a few people (and why this issue didn't show up at all in our testing!)
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 4:42 pm
by 13obo
I had a bug on my last round of one of the games where I had 100 RP, bought an infantry for 40 RP, and ended up for some reason with close to 0 RP. So I quit the game and rejoined to re-do the round, and it worked fine. Not sure what caused this...
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 8:23 pm
by Shards
You hadn't put a truck on those guys or anything had you?
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 8:40 pm
by 13obo
I'm not sure.. I don't think so? Just remember clicking quickly to make the purchase, but ended up with just 1 unit and almost 0 RP. Sorry to be unhelpful, I just mentioned it in case it could be related to multiplayer issues, but probably something on my side.
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 9:03 pm
by conboy
Shards,
I say keep charging him extra. He knocked me out of the last tournament!
conboy
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 9:10 pm
by 13obo
Sorry about that! I only did it because you were in my way to victory.
On another topic, I got 104 points for one of the rounds- that doesn't sound right? I thought 100 was the max.
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 9:13 pm
by conboy
I got 104 on my last turn but it reset to 100 when posted.
Great to hear from you again, 13obo!
Good luck (but not too good!)
conboy
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 10:37 pm
by TokyoDan
I am playing SturmannBlut and I took my FIRST turns on 7/27/2020 at 5Am and 6:27 AM. But the match state is Waiting for other player(s) turn. I am wondering is there is anything wrong.
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 11:30 pm
by KarisFraMauro
Only if you consider winning by default when the other player doesn't take their turns wrong
Seems like the timeout login glitch is fixed too, haven't seen it in the last couple days. Good work!
Re: Current Tournament Issues
Posted: Thu Jul 30, 2020 11:39 pm
by TokyoDan
KarisFraMauro wrote: ↑Thu Jul 30, 2020 11:30 pm
Only if you consider winning by default when the other player doesn't take their turns wrong
Seems like the timeout login glitch is fixed too, haven't seen it in the last couple days. Good work!
i had that time out login issue right before I made my previous post. It was the first and only time I ever encountered it. But the next time I tried to log in I was successful.
Re: Current Tournament Issues
Posted: Fri Jul 31, 2020 8:42 am
by Shards
13obo wrote: ↑Thu Jul 30, 2020 9:10 pm
Sorry about that! I only did it because you were in my way to victory.
On another topic, I got 104 points for one of the rounds- that doesn't sound right? I thought 100 was the max.
You've actually managed to find an obscure edge case in that scenario
Which I'll have fixed for the next patch. My guess is that you should have finished on 96 points. We'll need to do some manual points fixing to adjust those players who lost out due to the username bug, so you might find that you drop a couple of points before the next round
Re: Current Tournament Issues
Posted: Fri Jul 31, 2020 8:43 am
by Shards
TokyoDan wrote: ↑Thu Jul 30, 2020 10:37 pm
I am playing SturmannBlut and I took my FIRST turns on 7/27/2020 at 5Am and 6:27 AM. But the match state is Waiting for other player(s) turn. I am wondering is there is anything wrong.
Hi Dan,
Yeah, there's just a good chance that your opponent just hasn't played or didn't see the Tournament start email (which is why I sent round the reminder PM )