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Re: SPM release date and F.A.Q.

Posted: Wed Oct 29, 2014 1:54 pm
by IainMcNeil
You are soon going to receive a mail with some instructions but the short story is that we will re-issue your purchase mails with updated download links for the full version. You should uninstall your old version first!

Re: SPM release date and F.A.Q.

Posted: Wed Oct 29, 2014 3:48 pm
by djmsamuel
I had purchased the Apollo Edition,
What is your schdule for sending us the physical copy of the game?

Re: SPM release date and F.A.Q.

Posted: Wed Oct 29, 2014 4:31 pm
by Sergeiev
IainMcNeil wrote:You are soon going to receive a mail with some instructions but the short story is that we will re-issue your purchase mails with updated download links for the full version. You should uninstall your old version first!
The problem is that i am not sure which mail account i used when i bought the game and i fear that the one i used no longer exists.

Re: SPM release date and F.A.Q.

Posted: Thu Oct 30, 2014 2:24 pm
by Nacho84
djmsamuel wrote:I had purchased the Apollo Edition,
What is your schdule for sending us the physical copy of the game?
The physical copies will start shipping on November 13th.

Cheers,

Re: SPM release date and F.A.Q.

Posted: Thu Oct 30, 2014 2:24 pm
by Nacho84
Sergeiev wrote:
IainMcNeil wrote:You are soon going to receive a mail with some instructions but the short story is that we will re-issue your purchase mails with updated download links for the full version. You should uninstall your old version first!
The problem is that i am not sure which mail account i used when i bought the game and i fear that the one i used no longer exists.
Drop an e-mail to support at slitherine.co.uk and they will be able to help you out.

Cheers,

Re: SPM release date and F.A.Q.

Posted: Thu Oct 30, 2014 3:16 pm
by terje439
Got my email and installed without problems.
Thank you for this game, I really enjoy it :)




Terje

Re: SPM release date and F.A.Q.

Posted: Thu Oct 30, 2014 10:20 pm
by Sergeiev
Nacho84 wrote:
Sergeiev wrote:
IainMcNeil wrote:You are soon going to receive a mail with some instructions but the short story is that we will re-issue your purchase mails with updated download links for the full version. You should uninstall your old version first!
The problem is that i am not sure which mail account i used when i bought the game and i fear that the one i used no longer exists.
Drop an e-mail to support at slitherine.co.uk and they will be able to help you out.

Cheers,
Got everything sorted very quickly. Very good Customer service, thank you. :)