Page 2 of 4
Re: unable to validate your details
Posted: Sun Jun 04, 2023 9:23 am
by grahamed
I cant get in to multiplayer Fog2 but I can get in to Fog medieval, although its much slower finding the games than it usually is...
Re: unable to validate your details
Posted: Sun Jun 04, 2023 9:49 am
by JacobusRobertus
Me too, also in Tournament, does Slitherine fix things at weekends?
Re: unable to validate your details
Posted: Sun Jun 04, 2023 10:37 am
by markleslie
βThe noble-minded are calm and steady. Little people are forever fussing and fretting.β Confucius
Re: unable to validate your details
Posted: Sun Jun 04, 2023 10:37 am
by rafydedel
same here
Re: unable to validate your details
Posted: Sun Jun 04, 2023 10:50 am
by Sennacherib
same trouble, no issue with medieval.
Re: unable to validate your details
Posted: Sun Jun 04, 2023 1:24 pm
by Nijis
I have the issue with Medieval. As of Sunday morning (US Pacific time) it's been about 12 hours.
Re: unable to validate your details
Posted: Sun Jun 04, 2023 1:45 pm
by Zachmann
Same here, gentlemen.
Re: unable to validate your details
Posted: Sun Jun 04, 2023 2:01 pm
by Sennacherib
correction, i have issue with medieval too !
Re: unable to validate your details
Posted: Sun Jun 04, 2023 3:45 pm
by Delbruck
Same problem. I cant get into Ancient or Medieval online play.
Re: unable to validate your details
Posted: Sun Jun 04, 2023 4:02 pm
by Holien
Joy I guess it will be Monday before Staff re-start servers or whatever they do...
There has to be a better way to deal with this....
Especially as Slitherine run timed tourneys and these outages cause problems with folk that can't do quick turn around...
BTW - Still down
Re: unable to validate your details
Posted: Sun Jun 04, 2023 6:42 pm
by Hari72
Know here FoG is OK but turn and forum and PM mail notification don't works!
Re: unable to validate your details
Posted: Sun Jun 04, 2023 8:07 pm
by Holien
Thanks Hari yes the server is back up and turns following but what I find absolutely shocking is that we get no notification from the support team that things are working again.
RBS is a gent but he and the customer base is badly let down by the back end support and just some basic courtesy / customer service.
Shocking, but I guess they have your money already so hey ho...
BTW The server is back up....
Re: unable to validate your details
Posted: Mon Jun 05, 2023 7:12 am
by rbodleyscott
tmac11 wrote: βSun Jun 04, 2023 9:03 am
same here any updates
Both seem to be working now.
Re: unable to validate your details
Posted: Tue Jun 13, 2023 8:20 pm
by Hoplite1963
Hi all
I am unable to log on to any of my Slitherine /Matrix game's multiplayer servers even though my password has not changed and its still showing on the log on screen this has been going on for over a week now.
How can this be sorted please ?
Kind regards
Ian
Re: unable to validate your details
Posted: Tue Jun 13, 2023 8:27 pm
by pipfromslitherine
Hoplite1963 wrote: βTue Jun 13, 2023 8:20 pm
Hi all
I am unable to log on to any of my Slitherine /Matrix game's multiplayer servers even though my password has not changed and its still showing on the log on screen this has been going on for over a week now.
How can this be sorted please ?
Kind regards
Ian
It might best to contact
support@slitherine.co.uk with your details. If you have been unable to login for more than a week, that is not an intermittent server issue.
Cheers
Pip
Re: unable to validate your details
Posted: Wed Aug 16, 2023 2:35 am
by Ray552
Getting the "unable to validate" message on FOG2 Ancients MP server as of US CDT 19:00 on 15 August 2023 (01:00 BST on 16 August 2023).
FOG2 Medieval is OK.
Reported to Slitherine IT and have a ticket number via automated response e-mail.
[Edit]: I reported the problem to
support@slitherine.co.uk
Re: unable to validate your details
Posted: Wed Aug 16, 2023 3:37 am
by oscarius
Same issue.
Re: unable to validate your details
Posted: Wed Aug 16, 2023 4:08 am
by BerDuc
Same problem here with FOG2 Ancient.
Re: unable to validate your details
Posted: Wed Aug 16, 2023 4:27 am
by markleslie
Different month but still same old same old.

Re: unable to validate your details
Posted: Wed Aug 16, 2023 5:38 am
by SpeedyCM
Having the same issue the last 12 or so hours in both FOG 2 and P&S but not in FOG 2 Medieval.