Updater Error - Will Not Update

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dcpollay
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Sun Feb 28, 2016 9:05 pm

Updater Error - Will Not Update

Post by dcpollay »

Attempting to Check for Updates using the button on the intro screen. I get a pause, then an error message stating updates could not be downloaded (zip attached).
Currently running Windows 10, 64 bit
Dell XPS i5-6400 processor, 8Gb RAM
GeForce GT 730

Also having some freezing issues when loading skirmish battles using the Jupiter class battlestar, but I'm hoping some of that might be fixed with an update.
Just bought the game a week or so ago, if that helps.

Let me know what info you may need to fix. Thanks.
Attachments
BSG Updater Error.zip
(22 Bytes) Downloaded 82 times
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Updater Error - Will Not Update

Post by VPaulus »

Uninstall the game and use the new game file installer to install the game with the last update.
You can download it from your member's area.

You can download games and patches from the Member's Area provided they are registered to the account. Please see the forum post below which explains how to do this:
http://www.matrixgames.com/forums/tm.asp?m=4290024
dcpollay
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Sun Feb 28, 2016 9:05 pm

Re: Updater Error - Will Not Update

Post by dcpollay »

Sorry, been out of town for a bit. I will try out your recommendation.
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