[BUG] - Updater crash game (0.7.24)

[Kalesin]

Updater (Update SPM) crash installed game.



Proceed to reinstall game

[Nacho84]

I've pointed Customer Support to this thread. Hopefully they should be able to help you out.

Cheers,

[Kalesin]

No problem, game versión 0.7.3 re-installed, downloading patch 0.7.24.

Thanks,

[JosephM]

Hello Kalesin,

I'm sorry you are having problems with the game. Has uninstalling the game, reinstalling it then updating to the latest patch solved the issue?

[Kalesin]

If I had to uninstall and reinstall.
The problem was that the Updater detect the current version 0.7.24 was not the latest version and did an update.
After updating the game, did not work.

[Ruggo]

I'm also getting the following error.

updater-error.png (91.78 KiB) Viewed 2542 times

When I first run the updater, it updates itself and I noticed that BASPM.ts3 file is changed.
Once this occurs the updater restarts and gives the above message.
I'm using Windows 8.1 (x64)

The game was installed using the following files
BASPM-SetupRelease-v073.exe
followed by SPM-Windows-Slitherine-0-7-24.exe

FYI.

P.S.
I am unable to find update ver 0.7.25 on the ftp site.

[Kalesin]

0.7.25 version is not in the FTP, is available with the SPM Update.

P.S.
I am unable to find update ver 0.7.25 on the ftp site.

[Nacho84]

0.7.25 version is not in the FTP, is available with the SPM Update.

P.S.
I am unable to find update ver 0.7.25 on the ftp site.

Exactly. We didn't release 0.7.25 on the FTP since it can be retrieved using the game's launcher. Notice that if the game's launcher fails, you can also download it from the Matrix Games Member's Area.

Cheers,

[jimwesterfield]

The Matrix web site that you link to does not have an updater. How do I get the updater?

[Nacho84]

Hello jim,

The updater is included in the game's launcher (see the picture posted at the top of this thread), you don't have to download it. If the updater fails, you can try manually downloading and applying the patch from the link I gave above. Let me know if the problem persists and I will find a way to help you solve it.

Cheers,