BBC game server keeps re-downloading my online game

[rockymonsoon]

Can anyone help ....I have been experiencing problems with my BBC online games. I get online, go to my turn in games, download the game (and at this point some turns/games are loaded that are not the ones I was participating in), take my turn, press the end turn tick box, the server then re-boots the turn and starts all over again,....this can happen numerous times before the server accepts my 'end turn' command. I have also had numerous other players show up in games already being played online and they too type that they did not know how they got there !
My initial theory is; I am UK based but work offshore in Africa - my wifi link goes through Houston/USA and this has only being happening since I came offshore again......surely there is some connection ?
So....thanks in advance for your thoughts and help.
Have a great week !
Rocky

[pipfromslitherine]

Could it be that the ISP is caching data? The internal networking tells the subsystem not to used cached data, but if the ISP has some kind of internal caching it would be invisible.

Cheers

Pip

[rockymonsoon]

Hi Pip. thanks for that. I have started taking my time for games to load (sometimes 3 mins etc..) before logging out and restarting. Things settled down for a while but games re-booting started again today and I have now been locked out of my account for too many 'restarts/logins'.
Can I get my account re-activated ?
I suspect your previous answer above may well be the root cause as it makes sense.
Thanks in advance.
Rocky

[pipfromslitherine]

Email support@slitherine.co.uk and they should be able to check out what is going on.

Cheers

Pip

[rockymonsoon]

Cheers Pip...much appreciated