Game Crashes

Commander - The Great War: Tech Support

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Krokua
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Game Crashes

Post by Krokua »

Version of the game is - 1.5.1 Beta.
Game crashes immediately after one click "Turn End" so it does not save any screenshot picture.
Attachments
CtGW_report.rar
(140.52 KiB) Downloaded 165 times
lordzimoa
Lordz Games Studio
Lordz Games Studio
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Re: Game Crashes

Post by lordzimoa »

Hi please try the Beta patch here, I can continue playing your load fine:

http://steamcommunity.com/app/312350/di ... 736196327/

Played two turns more, see attachment:
Attachments
AutoSave.rar
(125.45 KiB) Downloaded 161 times
Krokua
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
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Re: Game Crashes

Post by Krokua »

Krokua wrote:Version of the game is - 1.5.1 Beta.
It is already Beta.
lordzimoa
Lordz Games Studio
Lordz Games Studio
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Re: Game Crashes

Post by lordzimoa »

Please verify your game cache in Steam and have the beta selected in Steam and see if you can continue my uploaded autosave, if not please post you logs again if it crashes.
Krokua
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Private First Class - Wehrmacht Inf
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Re: Game Crashes

Post by Krokua »

I have few questions:
1) How do I verify my game cache in Steam? The name of the game in Steam library is "Commander: Grea... [beta]". Plus in properties/Beta tab/ it is "-beta" selected form the list.
2)How can I get your uploaded autosave? I don't see it :)
lordzimoa
Lordz Games Studio
Lordz Games Studio
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Re: Game Crashes

Post by lordzimoa »

That is a good sign.

I attached an autosave attachment in my first post, you can click on it to download, just drop and overwrite it in the same folder where you have found the autosave:

These are also in "My Documents\My Games\Commander The Great War\Save"

How to verify a game cache on Steam:

1) Right-click CTGW in Steam library
2) Click properties
3)Tab Local Files
4) From the list choose "Verify integrity of game cache"
Krokua
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue Jul 29, 2014 10:29 pm

Re: Game Crashes

Post by Krokua »

I verified the game, it was ok.
I started your autosave, and it was working for few turns more. Then it crushed again.
So I attached new files.
Attachments
CtGW_report_2.rar
(143.03 KiB) Downloaded 175 times
lordzimoa
Lordz Games Studio
Lordz Games Studio
Posts: 2417
Joined: Fri Oct 27, 2006 4:20 pm
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Re: Game Crashes

Post by lordzimoa »

So strange, I cannot reproduce and continue your game, just to be 100% sure:


- Close Steam

- Restart your computer

- Make sure in your Steam Library you have Commander: The Great War [beta] listed, so we know the Steam beta is active.


Download and upload the autosave here, that is your game I could continue.

Let us know if this helped...
Attachments
AutoSave.rar
(126.37 KiB) Downloaded 167 times
Krokua
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
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Re: Game Crashes

Post by Krokua »

Hello,
I did as you said. And it worked well. So I finished my first campaign eventually.
Then I started new campaign. And it crashed again. I restarted everything but it did not help. The only difference is that game crashes not immediately after I click on "End Turn", but after AI performed most of it moves.
Attachments
CtGW_report_3.rar
(139.12 KiB) Downloaded 168 times
lordzimoa
Lordz Games Studio
Lordz Games Studio
Posts: 2417
Joined: Fri Oct 27, 2006 4:20 pm
Contact:

Re: Game Crashes

Post by lordzimoa »

Could not reproduce and continue, here the save for you to play on and we are investigating what this is causing, very hard for us as again we cannot reproduce...
Attachments
AutoSave.rar
(123.2 KiB) Downloaded 155 times
Krokua
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Tue Jul 29, 2014 10:29 pm

Re: Game Crashes

Post by Krokua »

It happened again...
Probably I am gonna wait until you guys do not fix it. I believe in you! :)
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