Sorry I didn't reply sooner.... I was conquering Poland, Norway and Benelux! Apparently renaming the expansion folder did the trick. Now, is this just a patch, or is there a more permanent fix? BTW, I also have a folder named 'expansion2' - should I rename it also? PS: Thanx for sticking with me. I'...

Renamed _audio. There's no video folder. There's one called 'graphics'...
I've verified the integrity of the files five times. No success either way.

Dumb (?) question - is there someplace I can check to ensure I completed the download, as it pertains to EULAs and such? I discovered that my upload had to EULAs in it that had failed to upload. When I tried to open them Word had crashed. I have a pdf EULA in the Word recovery panel, but not sure if...

Some change - got to watch the opening movie. Then got the 'program has stopped working. Windows is checking for a solution blahblahblah.'

Yes, I'm listed as administrator, password protected.

Purchased/downloaded full set w/campaigns from steam. Tried to open - won't launch. Won't launch from steam or my desktop icon. Steam had me redownload, then revalidate files; no effect. Their last 'fix' was to send me to you. I'm operating a Windows 8.1 Sony Vaio. Most importantly, I'm no techie. S...